Net Promoter Score (NPS®) resources

Explore resources to elevate your NPS® strategy and strengthen customer relationships.

Survey templates, an NPS calculator, and customer loyalty best practices

NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.

Managing people is hard. Let AI make feedback easy.

This webinar shares the latest SurveyMonkey platform updates and how managers can utilize them.

Analyze surveys like a boss

This webinar shows a demo of analyze with AI on the SurveyMonkey platform.

Voice of the cruiser: Hornblower's CX playbook

How to use feedback to create an impactful cx program

CX speed round: 3 strategies to level up your feedback

SurveyMonkey demos for CX professionals

See SurveyMonkey in action: Event registration and feedback

NPS detractors: 7 tips for turning critics into advocates

Struggling with NPS detractors? Discover 7 strategies to identify, address, and convert unhappy customers.

50 NPS Survey Questions to Ask + Templates

Discover 50 NPS survey question examples with templates to measure loyalty & boost customer satisfaction.

10 tips to build stellar NPS surveys

Learn how to create an effective Net Promoter Score (NPS) survey for actionable insights.

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