Explore resources to elevate your NPS® strategy and strengthen customer relationships.
NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
Learn the top 5 trends driving business in 2026
Learn NPS survey best practices to drive high response rates by improving survey processes.
Learn the basics of employee Net Promoter Score (eNPS), why it’s important for employee engagement, and the best questions to ask in an eNPS survey.
Learn what tNPS is, how to use transactional NPS surveys, and where they fit into your customer experience (CX) strategy.
Is Net Promoter Score (NPS) right for your business? Discover the pros, cons, and best practices for using NPS.
Learn how to follow up with NPS detractors, promoters, and passives to boost customer satisfaction.
This webinar shares the latest SurveyMonkey platform updates and how managers can utilize them.
Learn how to turn data chaos into clear insights with Analyze with AI