At the heart of business is the ability to understand what customers want and put that information to work. Is a prospect ready to buy your service? Will your customer give you a 5-star...Read More →
Your business development depends on the relationships you build with your customers. CRM, or Customer Relationship Management, offers deep insight into customer interests, needs, wants, and pain points—information you can use.
When CRM and social...Read More →
Getting to know your survey respondents a bit better is useful in practically any industry—knowing their age, income level, or favorite flavor of ice cream can add a ton of color and context to their responses. But if...Read More →
Deciding what’s next for your new business isn’t always a clear call. When your instincts are telling you one thing—and your advisors are telling you something else—how do you decide the best next step...Read More →
We already know adding images to your survey can play a major role in how people answer your questions. But can images in your survey invitations affect who decides to respond?
You bet. The U.K. elections in May...Read More →