The recruitment agency reached their all-time high NPS of +62 since using SurveyMonkey CX.
The Australia-based recruitment agency collects survey data across the candidate and client journey to better understand—and address—each group's experiences. The results have been staggering. From keeping long-tenured staff engaged in their work to being nominated for a candidate experience award, u&u has quickly become a leader in its industry.
Learn how u&u uses SurveyMonkey CX to deliver an award-worthy customer experience.