Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in
Guide

4 best practices for better customer satisfaction

Whatever you call it—customer satisfaction, customer happiness, or something else—it’s a critical metric for your business to track.

This is best done with surveys. However, organizations often run into problems:

  • They’re not sure what data to collect
  • It’s unclear what to do with the data they get
  • Their survey process is disconnected from the business process

This eGuide shares what we’ve learned from connecting SurveyMonkey to Salesforce with our most experienced and successful customers—so that everyone can better understand their own customers and grow their business.

How Salesforce and surveys work together to improve the customer experience.