Key findings from our Net Promoter Score® survey to help you navigate global, cultural, and social differences in new markets
What do consumers in Japan value in a brand? What is the most important thing to consumers in India? We talked to consumers in 9 countries to understand what drives customer satisfaction, purchase decisions, and loyalty.
In this new report, you’ll discover:
NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.