Gong was struggling to find a fast and reliable way to understand its existing customers’ use cases for their solutions and to gain reference support for sales and marketing initiatives. Manual efforts to collect objective customer use case data and find references could not keep pace with Gong’s customer growth. The company turned to TechValidate by SurveyMonkey to quickly create a branded customer feedback form that captures customer use case data and probes for reference-worthy results.
Join Momentive (formerly SurveyMonkey) and Gong for a discussion on how marketers can use feedback to elevate customer knowledge and reference data, increase your customer references, and improve your sales strategy to close more deals.
In this on-demand webinar, featured as part of Demand Gen Report’s Business Intelligence & Insights Series you’ll learn:
Marketers—learn how feedback can be a key tool to improve your sales strategies.