Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Contact SalesLog in
Contact SalesLog in

How can I track my survey responses? Ask a survey expert!

My colleague just tested out my survey for the first time. I used a Web Link collector and can’t seem to figure out why I’m not seeing her email address with her response?! I will definitely need to know who my respondents are. Can you help?

Sincerely, Rachelle

Not to worry, we can get you on the tracking path in no time. I’m glad you were testing out that survey before sending it out. This is always a great thing to do, so that you can catch things that are important to your surveying process.

There’s a few ways to track your respondents, so you want to be sure and pick something that’s the right fit for you.

Since you’re using our Web Link collector, adding a text box question that asks respondents for their names is one option. You can also use our Custom Variables feature, which allows you to appended unique IDs to the end of the Web Link to track responses.

Another fantastic way to track whose answered your survey is by using our Email Invitation collector. This method creates a link that is uniquely tied to the respondent’s email address, and will automatically remember the respondent’s email address within the Analyze section of your account. It’s a wonderful option if you already know your respondent’s email address and don’t want the hassle of mailing the surveys off yourself.

That should help solve the mystery of who’s on the other side of those responses, Rachelle!

Happy Surveying,

The Survey Expert

Toolkits directory

Discover our toolkits, designed to help you leverage feedback in your role or industry.

How to make a quiz online: Examples, tips, and best practices

Make a quiz online by following these 10 steps. Following these tips will take you from scratch to having a fully functioning online quiz.

Close-ended questions, examples, and how to use them

Close-ended questions get specific, concise, and targeted responses that allow us to conduct statistical analysis. Here’s everything you need to know about them.

90-day onboarding survey

Ensure your employees are prepared for long-term success with our 90-day onboarding survey template.