Explore resources to design effective surveys and improve how you collect feedback.
You’re almost ready to send out your survey. You’re already thinking about the moment you receive the first responses and maybe some positive feedback about the great job you’ve done. But hold up, Julius Caesar. Rome wasn’t built in a day and there’s still more you can do to make sure everything checks out before the final […]
Getting to know your survey respondents a bit better is useful in practically any industry—knowing their age, income level, or favorite flavor of ice cream can add a ton of color and context to their responses. But if you’re surveying the same people more than once, you don’t want to have to ask the same people the same questions […]
As some of you may already know, our team of Customer Engagement monkeys are truly a dedicated and hard-working bunch. And one of our favorite things to do on the blog is to share some of their top pieces of advice to all of you equally dedicated and hard-working survey designers out there. Let’s jump […]
Pop quiz! Read this list of words quickly: pen, airplane, shell, butter, duct, blueberry, wrapper, zebra Now cover the list with your hand. Now list all of the words you remember. If you’re like most people, you’ve remembered the first one (pen) and the last one (zebra), but not so many in between. How did […]
Susan and Walter are getting ready for their big summer barbecue party. Susan agrees to be the barbecue grill master if Walter buys all the ingredients. Not sure how many hamburgers to buy, Susan sends out a survey to all of the guests. When Walter checks the survey, he’s shocked. 0% of people want hamburgers?! […]
‘Tis the season! Final exam season. So, consider this blog post your bluebook, and here is the one open-ended question that requires you to cough up every bit of learning you’ve done this year: What’s your research question? You always need to ask yourself this before you start your survey process. And in this blog […]
Here in Silicon Valley, it seems like everybody’s got a startup. And one of the most important things about making your startup a success is getting the word out. Let’s say you’re gearing up to launch your personal shopper startup. You’ve got everything set to go and now all you need is a killer ad […]