Deliver better care for your patients and staff

Uncover what matters most to patients and healthcare workers so you can improve each and every experience.

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Learn why leading healthcare organizations rely on SurveyMonkey

Improve experiences across the healthcare landscape

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Providers

SurveyMonkey empowers healthcare providers to seamlessly capture insights throughout the entire healthcare experience to improve patient care, boost loyalty, and maximize staff engagement. HIPAA compliance at SurveyMonkey ensures any PHI is handled in accordance with federal regulations.

Payers

Health plan providers use SurveyMonkey to easily capture member sentiment and deliver better end-to-end member experiences. Our market research solutions give organizations the necessary tools to gather market insights for new product development and membership growth.

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Healthcare technology

Create better products that drive user growth and adoption with insights from your target market: patients, caregivers, providers, and more. SurveyMonkey makes it easy to collect feedback, measure customer satisfaction using CSAT and Net Promoter® Score (NPS) surveys, and track brand performance over time.

Life sciences

Accelerate research and drive in-market success by listening to the needs of your target market, customers, and providers. With SurveyMonkey, easily gather market insights, get actionable brand awareness and usage metrics, and tie everything together with powerful analytics and flexible integrations.

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“We’re able to demonstrate, through surveys, that we are positively impacting our members’ decision-making processes and easing their burden as they face complex, life-changing moments.”

Laura Lee
Product Manager
Carrot

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NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.