SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.


Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.


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How top brands drive growth with SurveyMonkey.

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Measure customer service performance and take the right actions to drive brand loyalty and revenue growth.

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of consumers say customer service is an important factor in their favorite brands

of consumers are likely to share a poor experience with friends or family

of consumers expect a customer service response to requests within a business day

These statistics are from a SurveyMonkey study that was conducted among a sample of 1,000 U.S. adults on April 24, 2023.

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Your customers are interacting with your support team across many channels. Easily reach your customers wherever they are with a range of options, including email, web, and SMS/text.

Easily integrate SurveyMonkey with your CRM to automate case-closed workflows and build a 360° view of the customer service experience. Set up smart notifications with just a few clicks to deliver timely notifications to the right team members.

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Screenshot of SurveyMonkey data analysis for a survey question showing number of respondents and their answer selection

Quickly spot trends in your data. Understand how customers interact with your team to spot training gaps or make process improvements. Analyze open-ended text to quickly uncover the "why" using sentiment analysis and automatic tagging of responses based on keywords or phrases.

Sign up for a free account to get started.

Use our expert-certified customer service survey template or create your own.

Share your survey and listen to customers across channels.

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Discover trends reshaping customer experience in a survey of CX industry pros and consumers.

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See how the SurveyMonkey and Salesforce integration can help supercharge your CX strategy.

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Get the ultimate guide to customer service to learn about top priorities for teams to thrive.

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Learn how Lionbridge increased customer satisfaction with SurveyMonkey and Power BI.