Log inSign up free
Resources results
Showing 0 of 0 results
Stay curious! You'll find something.

5 best practices for using surveys to design a CX program that matters

Find out how to build a CX program grounded in real customer data.

When it comes to improving the customer experience, where should you start? In this webinar, SurveyMonkey Customer Success Manager Bret Triola talks:

  • Best practices for collecting relational, transactional, and digital feedback from customers
  • Methods of integrating customer feedback into your existing workflows
  • How to follow up with different types of customers – including promoters, passives, and detractors – to ensure every customer has a positive experience