Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Case Study

Lionbridge improved customer sentiment by 86% with SurveyMonkey and Microsoft Power BI

Lionbridge, a global translation and localization services company, aims to personalize every customer relationship. When looking to launch a Net Promoter Score (NPS®) program and increase customer satisfaction, Lionbridge needed a suite of tools that could integrate several sources of data and make insights actionable. 

Leveraging SurveyMonkey and Microsoft Power BI, Lionbridge built a systematic way to track customer feedback and apply it across the organization. Individual teams and executives use the reports to create improvement plans and offer kudos, and customer service employees can connect with individual customers to resolve issues.  

Download the case study to learn how Lionbridge is ensuring that customers feel individually cared for while using data to make big business decisions. 

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Learn how Lionbridge saw an uptick in NPS with SurveyMonkey and Power BI.