JANUARY–MARCH 2026

Work faster and gain deeper insights with simplified navigation, smarter analysis tools, and automated SMS via Salesforce.

CREATE

Built with advanced branching logic, dynamic redirects let you send respondents to tailored end-of-survey URLs based on their answers, seamlessly guiding them to the right next step.

Screenshot of conditional where if a survey question is answered no, a dynamic redirect is enabled
Comments left inline on a survey overview page

All users will now see a consistent preview experience, including survey logic and flow in a side panel. As a bonus, preview links no longer expire; after 10 days, they convert to a permanent preview link for easy, anytime viewing.

Navigation flow for creation of a survey

Our navigation and publishing experience got a refresh. With a new header layout and “publish survey” button, you can move from draft to live survey with less effort and more confidence.

Dynamic redirect logic is available across all data centers, on Individual Premier, Team Premier, and Enterprise plans.
Logged out preview and new navigation are available across all data centers for all plans.

ANALYZE

What responses say modal that summarizes the thematic analysis for a survey question

Instantly transform open-ended feedback into clear insights. New AI-powered summaries and modernized charts in Thematic Analysis show you key themes and sentiment in one view, so you can quickly understand the “why” and move forward with confidence.

Bar chart and line graph showing results for survey questions

Matrix questions now use intuitive, stacked bar charts instead of dense tables to eliminate scrolling and simplify interpretation of complex results. Plus, new line and area charts enable longitudinal analysis to track weighted averages and NPS over time for easier trend spotting.

Results for survey question in bar graph format, where you can choose the color palette for the graph

New chart customization settings allow you to auto-apply survey theme colors, label settings, and more to all your visuals in one go, making them consistent and presentation ready, in no time.

Graphs showing themes and sentiment analysis for a survey

Customers using our Canadian Data Center can now compare data across multiple surveys, visualize insights through our updated charting engine, and navigate respondent data more efficiently with the new side panel. Enjoy a faster, seamless analysis experience with full regional feature parity.

Question-level summaries is available on Individual Advantage+, Teams, and Enterprise plans.
Question type availability varies by plan type.
New chart customization is available across all data centers for all plans.
Multi-Survey Analysis is now available to users in the Canadian data center.

ENTERPRISE

Salesforce message showing an SMS text message sent to ask users to complete a survey

Automatically send personalized SMS survey invites when key Salesforce events happen, like a support case closing. Pull Salesforce data into each message for easy personalization, then sync responses back to the right Salesforce record for a complete customer view and faster team follow-up.

Manage users screen on SurveyMonkey

Now Enterprise plan admins can manage and add users in one streamlined view, with clear seat and role visibility. This unified experience simplifies navigation, reduces friction, and makes user invites and role oversight faster and easier.

Automated SMS invite via Salesforce Integration is available to Enterprise and Salesforce add-on plans.
Modernize and consolidate add/manage users feature is available to Enterprise plans only.

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