SurveyMonkey appoints Katie Miserany as chief communications officer and global head of marketing, and Sabrina Leblanc as SVP, sales and customer success
Miserany will lead the newly combined marketing and communications team, while Leblanc will oversee the newly combined sales and customer success team, expanding women’s leadership at the executive level
SAN MATEO, Calif., November 5, 2025 – SurveyMonkey, the world’s most popular platform for surveys and forms, today announced the appointments of two long-time company leaders: Katie Miserany has been named chief communications officer and global head of marketing and Sabrina Leblanc has been named senior vice president of sales and customer success. Recognizing these two women leaders reinforces SurveyMonkey’s commitment to developing talent from within and expanding female representation at the highest levels. Women now make up 75% of the company’s C-suite and senior vice president team—an exceptional milestone in the technology sector.
“Katie and Sabrina are exceptional leaders and culture champions who’ve earned deep trust from our customers and our teams,” said Eric Johnson, chief executive officer at SurveyMonkey. “Katie brings a sharp, integrated approach to brand storytelling and go-to-market, while Sabrina is relentless about customer value and growth across the full lifecycle. Elevating leaders like them strengthens our business and our leadership bench.”
In her new role, Miserany will lead SurveyMonkey’s communications and marketing functions, driving the company’s global strategy and brand storytelling. Leblanc will oversee the global sales, customer success, customer support, and professional services teams responsible for the entire enterprise customer lifecycle.
“I’m excited to be able to bring together our incredible marketing and communications teams under one roof,” said Miserany. “This next chapter is all about leaning into who we are as a brand and shining a bigger spotlight on the amazing stories of the customers who use SurveyMonkey to create change and drive impact around the world.”
“I’m energized to lead our sales, customer success, support, and professional services teams as one unified global function,” said Leblanc. “Together in lockstep, we are poised to deliver value from our first conversation through renewal and expansion. With a united focus on outcomes, we’re ensuring our customers aren’t just seen, but supported to win with us.”
The company’s momentum in 2025 continues with several product innovations in SurveyMonkey AI, as well as multiple top recognitions across culture and leadership. SurveyMonkey was celebrated by Inspiring Workplaces Group’s 2025 list of top-performing organizations and the company’s women executives received notable honors: Katie earned a place on the Silicon Valley Business Journal’s 40 Under 40 list; Jing Huang, vice president of artificial intelligence and machine learning, was recognized as one of the Most Influential Women in Bay Area Business by the San Francisco Business Times; and Robin Ducot, chief technology officer, secured the CTO category in the San Francisco Business Times C-Suite Leaders Awards.
About Katie Miserany
Katie joined SurveyMonkey in 2019 and oversees both communications and marketing, driving the company’s global strategy and brand storytelling. Previously, she held key marketing and communications roles at Worthwhile Digital, the Sheryl Sandberg & Dave Goldberg Family Foundation, RelateIQ (acquired by Salesforce), Wilson Sonsini Goodrich & Rosati, and Tiny Prints (acquired by Shutterfly). She holds a B.A. from the University of California, Santa Barbara, where she began her career as a reporter and copy editor for The Daily Nexus.
About Sabrina Leblanc
Sabrina joined SurveyMonkey in 2014. She oversees the global sales, customer success, customer support, and professional services teams responsible for the entire customer lifecycle. A proven SaaS leader, Sabrina has helped scale SurveyMonkey’s sales-assisted business. She is known for integrating human and digital engagement—launching AI-powered programs, unifying sales and customer success teams, and delivering personalized journeys that deepen customer value and retention. Prior to SurveyMonkey, Sabrina worked at the startup Fluidware and before that, in a finance role for Export Development Canada. She holds a Bachelor of Commerce degree in finance from the University of Ottawa and serves on the board of directors as Treasurer of a local nonprofit, Helping With Furniture.
About SurveyMonkey
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
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