Our research dives deep into consumer trends, cultural shifts, and what’s challenging business as usual.

Photos of various people on laptops or phones, next to statistics saying 57% of consumers say price and CX are equally important, and 34% say that they are using AI at work

260K+

organizations worldwide use SurveyMonkey

3.5M+

surveys deployed every year

25M+

questions answered daily

Woman typing on laptop next to survey question asking to agree or disagree with I am inspired to meet my goals at work

Discover 75+ fresh insights on how people are working, hiring, and collaborating—and what your team can do to stay ahead.

EX, CX, AI - how teams, tech and expectations are shifting - 2025 business trends report

Unlock three key pressure points defining business in 2025: employee burnout, underused AI, and the widening CX gap.

Illustration of a hand drawing a trend line over a bar graph.

Our quarterly report measures the ongoing changes in consumers’ AI habits, familiarity, and attitudes.

Two men looking at a laptop with the HubSpot and SurveyMonkey logos and the title "In AI We Trust?" with a data forecast overlay.

We teamed up with HubSpot and uncovered where trust in AI is breaking down—and how to fix it.

CNBC and SurveyMonkey logos

We’re CNBC’s trusted partner for insights on the economy, the workforce, consumer trends, and more.

A small business owner in a greenhouse checking crops with a tablet, featuring the CNBC and SurveyMonkey logos.

How small business owners view the state of the economy.

Hand holding magnifying glass over bar graph

Insights on women’s work experiences, from career growth to work-life balance.

Hand holding a dollar bill

New data on inflation, tariff impacts, and Americans’ finances.

NBC News logo

“NBC News has collaborated with SurveyMonkey for almost 10 years. Their extensive reach allows us to include a broad range of respondents in our surveys, comprised of hard-to-reach subpopulations that are critical to include to get it right.”


Dr. John Lapinski | Director of Data Analytics Lab, NBC News

19th-header-surveymonkey-original-research

The 19th News | SurveyMonkey partnership research

The 19th partners with SurveyMonkey to gather timely insights on American politics and social and economic issues.

Illustration of a globe and a bar chart with speech bubbles, featuring The 19th and SurveyMonkey logos.

How Americans view Trump, inflation, and social issues.

SurveyMonkey empowers The 19th with reliable and representative data

The 19th color logo

"Our partnership with SurveyMonkey allows us to capture real-time reactions and insights into how people feel about the issues that drive our politics as news happens.”

Terri Rupar | Politics Editor, The 19th News

SurveyMonkey research is fueled by the 1.5M people who take user-generated surveys on our platform every day.


Find out how our survey scientists conduct research, from our sampling methods to our weighting schemes.

SURVEYMONKEY AUDIENCE

335M+

people

130+

countries

200+

targeting options

ClickUp logo

“We were looking for a trusted partner to ensure that our data would be statistically significant and that the critical questions we were posing didn’t inadvertently introduce selection bias. SurveyMonkey had a solid infrastructure and provided an impressive base of respondents.”


Brian Sherry | Head of Creative Operations, ClickUp

Graph showing NPS score of 33

Discover NPS® best practices, calculation guidance, and survey tips.

Survey question asking how much do your opinions about work matter to your coworker

Learn how to craft employee satisfaction survey questions like a pro.

Hands typing on a laptop, next to a circle graph

Create market research surveys to get the audience insights you need.

Survey your customers, employees, prospects, or anyone else today.

NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.