Capture critical experience and sentiment feedback from patients and employees who are on the frontlines of the COVID-19 crisis.
Elevate the patient experience
Ask the right questions, at the right time, to capture patient experiences and sentiments and improve on them.
Better understand member and employee sentiments to improve engagement, operations, and overall business outcomes.
Elevate the member experience
Create exceptional member experiences with feedback and actionable insights along the member journey.
Use SMS and Offline Kiosk features to reach staff or patients without the need for an email address or internet access.
Secure sensitive survey data with SSO, HIPAA and GDPR compliance features, data encryption, and more.
Seamlessly integrate with business-critical apps, and connect to your EHR and other healthcare platforms.
“The data helps us see the person as a whole and make decisions based on the big picture—not one small detail.”
Leslie Rand, Talent Acquisition Consultant, Wellstar
The most integrated healthcare system in Georgia, encompassing hospitals, urgent care centers, specialty clinics, and medical groups, Wellstar uses SurveyMonkey to streamline its employment interview and feedback processes.
Improve employee mental health and wellbeing by leveraging feedback insights to address burnout.Read the blog
Learn how to improve the delivery of care and elevate patient experience with patient feedback data.Get the guide
86% of employees say job training is important to them.* Get tips to drive better training and development decisions.Read the blog
*Source: 2021 SurveyMonkey Audience study of 321 U.S.-based healthcare professionals
Discover how our enterprise-grade solution for healthcare empowers hospitals, providers, and staff to gain insights securely and at scale.
Learn more about SurveyMonkey Enterprise and schedule a demo.
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NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
*Source: 2021 TechValidate Study of SurveyMonkey Enterprise customers