Net Promoter® Score (NPS) Survey Template

Create a survey today

Would your clients or customers recommend you to someone else? Our expert-certified Net Promoter® Score (NPS) example survey template asks this question to give you a quick look at what your customers think. By using this template, you’ll be able to understand how happy your customers are and gauge your company’s performance over time.

What’s in the Net Promoter® Score Survey Template?

Our Net Promoter Score sample survey template is designed to make it easy to understand how satisfied your customers are. Net promoter scores are produced by asking respondents to rate the likelihood they would refer your business to someone else, using a scale from 0 to 10. Using your customers’ answers, you can identify the percentage of customers who would promote you, and use this number to gauge your performance over time. You can also customize our NPS template to help it fit your product offering, or to ask additional questions to understand your customers even better.

To create a survey using the Net Promoter Score template, just sign up or sign in to SurveyMonkey. You’ll be able to choose the template when you begin creating a survey.

NPS®, Net Promoter® & Net Promoter® Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld

To create a survey using the Post-Event Feedback survey template, just sign up or sign in to SurveyMonkey. You’ll be able to choose the template when you begin creating a survey.

You May Also Like:

Customer Satisfaction Survey Template

Want to know what your customers are saying about you? Customer satisfaction surveys can help you find out what people think of your company, get feedback on customer service, and more

Preview Template 

Employee Engagement Survey Template

"When you listen to your employees, you can make decisions that build a happier workplace. Find out how employees really feel about their jobs. Get the feedback you need to keep them happy."

Preview Template 

Event Planning Survey Template

Organizing an event is tough work. Who’s coming? What’s their schedule? Event surveys can give you a clearer picture. When you’re done, get post-event feedback to improve for next time.

Preview Template 
 

Trusted by leading companies, including 99% of the Fortune 500

  • virgin
  • salesforce
  • samsung
  • kraft