Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customize online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

Email surveys & track campaigns like a pro

Send personalized emails and easily manage millions of contacts.

With SurveyMonkey’s Email Invitation and Contacts, it’s easy to manage your survey email campaigns.

  • Send polished, professional emails with our easy-to-customize template
  • Track emails that opt out or bounce
  • Import contacts directly from Gmail, Yahoo!Mail, and more
  • Manage up to 2 million contacts and easily update information
  • Create groups to sort and organize your contacts for specific surveys

With our new email template, you can quickly apply custom colors to your email invitation and create a personalized message for your recipients. We make it easy to send professional-looking emails with our simple editor—or you can choose to directly edit the HTML code yourself. Either way, it only takes a few minutes to send polished email invitations.

To personalize your emails for each and every recipient, you can insert data fields stored in Contacts, such as first name, last name, email addresses or a custom data field. You can also test your email invitation before you send it out to make sure it’s absolutely perfect.

With certain paid plans, you can send email invitations to 10,000 contacts for each collector. Our BASIC customers can send out email invitations to 1,000 contacts for each collector.

Once you’ve sent out your survey invitations, you can personalize the follow-up messages you send. If anyone hasn’t completed your survey, send reminder messages asking for their feedback. Also send thank you messages to respondents who completed your survey.

After you send your email invitations, you can easily monitor who started and completed your survey. Any bounced emails that couldn’t be delivered will be flagged for you, so you know which email addresses are old or out of date. We also make it easy to comply with spam regulations by having an opt-out option available to your email recipients. Any recipients who opt out are automatically removed from any future emails you send from your account.

Besides tracking any bounced and opted-out email addresses, you can also create groups to easily sort and organize your contacts for specific surveys. Individual contacts can appear in multiple groups at one time, but you only need to update information, like a changed email address, in one place.

You can also connect directly to Gmail, Outlook.com and Yahoo!Mail to import contacts in just a few clicks. Contacts can also be imported by uploading a CSV file. To import contacts from email clients, such as Apple Mail or Outlook, create a CSV file of your contacts and then import them into SurveyMonkey. Each time you import contacts, you can choose whether you want to update information for any of your existing contacts.

Each contact can have up to six custom data fields to help you track information, such as location, professional information, and more. Custom data fields can help you get even deeper insights into your data. Use custom data fields when you analyze survey results to segment by specific information, such as location, profession, and more.