SurveyMonkey vs. Qualtrics

SurveyMonkey delivers 95% of the same survey features as Qualtrics, on a platform that’s 10x more intuitive.

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Learn why 20K people say that SurveyMonkey is more intuitive than Qualtrics

Just as robust, but more user-friendly

"I have used Qualtrics in the past and found that SurveyMonkey is just as robust when it comes to features but is more user-friendly. It is easier to get a survey up and running."

Austin C., Digital Marketing Manager

The easiest and most user-friendly survey software

“Some survey software isn't as easy to navigate, but this does a good job of giving a clean survey with easy to read results. SurveyMonkey is very user-friendly, and it’s better than the super complicated programs out there like Qualtrics.”

Danielle L., System Administrator

Intuitive for everyone, not just experts

“I have used both platforms extensively. For 95% of research needs, SurveyMonkey is far more user-friendly and faster to implement. Qualtrics is powerful but often unnecessarily complex."

Joshua B., Assistant Professor

SurveyMonkey gave YES Communities what Qualtrics couldn't: simplicity and support

“We were using Qualtrics previously, but it’s a very expensive tool and so complex that we had to get an IT person involved to build surveys and get our data. SurveyMonkey is just user-friendly, and we’ve felt very comfortable getting guidance from SurveyMonkey Professional Services. We were working to understand Qualtrics and honestly, we feel like SurveyMonkey works for us.”

Jean Gonzales | Vice President of Human Resources
YES Communities

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SurveyMonkey vs. Qualtrics feature comparison

According to G2, on average, SurveyMonkey customers see ROI within 1 year, compared to 21 months with Qualtrics.

Feature	SurveyMonkey	Qualtrics
Ease of Use	✔ Intuitive, self-serve platform built for users of all skill levels.	✔ Complex platform and user interface, which requires training and expert resources.
AI-powered features	✔ Build smarter surveys with AI that refines questions and reveals insights in real time.	✔* Complex AI-enhanced platform, certain features require expert configuration.
Collaboration	✔ Built for teams with features to share, comment, and analyze together.	✔* Supports collaboration, though the interface can be cumbersome.
Speed to value	✔ Get actionable insights in hours or days.	✖ Implementation and analysis can take months.
Speed to Insights	✔ Launch surveys in minutes with 500+ expert-designed templates and get at-a-glance insights with auto-generated dashboards.	✔* Slower deployment times and complex reporting often require dedicated analysts to interpret data.
Integrations	✔ Seamlessly connect data with workflows and 200+ integrations.	✔* 100+ native integrations with lengthy and custom implementations.
Pricing	✔ Transparent pricing and flexible plans.	✖ Opaque pricing and contracts lead to hidden costs and heavy commitments.

✔*: Competitor has this feature, but may not be as powerful or fully-featured as what we offer.  We encourage you to look at their product for a full comparison.

Data collected in July 2025.
Notice an error in our comparison data? Please let us know.

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SurveyMonkey users are able to launch surveys 2x faster than Qualtrics users.

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Customers say SurveyMonkey and Qualtrics offer equally powerful analytics and reporting capabilities.

Access the same powerful analytics and reporting features as Qualtrics without the excessive price tag. Our clear, upfront pricing means no surprises from year to year.

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When it comes to support, we shine where Qualtrics struggles—customers call Qualtrics support "slow and painful."

Get prioritized email and phone support, a dedicated success manager, and enterprise-grade security features that protect your data and minimize compliance risks.

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Four G2 Grid Leader and Momentum Leader award badges for Summer 2025.

SurveyMonkey is ranked #1 on G2 for online forms

14,000+ FIVE STAR REVIEWS ON G2

See how SurveyMonkey stacks up against other survey software

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*$0.15 per additional response. SurveyMonkey Audience Panel responses sold separately, starting at $1 per response.

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