Products
Product Overview
SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.
SurveyMonkey
Get data-driven insights from a global leader in online surveys.
Features
Explore core features and advanced tools in one powerful platform.
SurveyMonkey Forms
Build and customize online forms to collect info and payments.
Integrations
Integrate with 100+ apps and plug-ins to get more done.
Market Research Solutions
Purpose-built solutions for all of your market research needs.
SurveyMonkey Genius
Create better surveys and spot insights quickly with built-in AI.
INDUSTRIES
Healthcare
Education
Technology
Government
Financial Services
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ROLES
Marketing
Customer Experience
Product
Human Resources
Research
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USE CASES
Online Polls
Registration Forms
Employee Feedback
Event Feedback
Customer Satisfaction
See more use cases
Templates
Net Promoter Score
Measure customer satisfaction and loyalty for your business.
Customer Satisfaction
Learn what makes customers happy and turn them into advocates.
Website Feedback
Get actionable insights to improve the user experience.
Contact Information
Collect contact information from prospects, invitees, and more.
Event Registration
Easily collect and track RSVPs for your next event.
Event Feedback
Find out what attendees want so that you can improve your next event.
Employee Engagement
Uncover insights to boost engagement and drive better results.
Meeting Feedback
Get feedback from your attendees so you can run better meetings.
360-degree employee evaluation
Use peer feedback to help improve employee performance.
Course Evaluation
Create better courses and improve teaching methods.
University Instructor Evaluation
Learn how students rate the course material and its presentation.
Product Testing
Find out what your customers think about your new product ideas.
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Pricing
Enterprise
Resources

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Resources for customer experience

From expert-written articles to inspiring customer success stories, improve your knowledge by exploring our catalog of resources for customer experience.

See how Ryanair collects customer insights at scale

Discover how Ryanair uses SurveyMonkey and its Microsoft Power BI integration to track 500K monthly CSAT surveys and improve customer experiences.

CSAT calculator: Measure and interpret customer satisfaction

Is your company meeting customer expectations? Use our free CSAT calculator to assess your Customer Satisfaction score and drive profits.

Customer Behavior Analysis: A Complete Guide and Examples

Read our step-by-step guide on conducting customer behavior analysis. Learn how to collect data and improve customer touchpoints.

Empowering CX professionals: Using insights to overcome frontline challenges

Empower your CX team with actionable insights! Watch our webinar for expert strategies on boosting performance and morale.

How to measure & improve CSAT call center scores

Meet customer expectations and create lifelong customers! Learn how to measure call center CSAT and improve customer satisfaction with SurveyMonkey.

How to improve CSAT [15 strategies for businesses]

Improve customer satisfaction rates to increase customer retention and loyalty and boost business success with these 15 strategies for businesses.

How Gainsight leverages human connection and AI in customer success

Customer success expert Seth Wiley explains how to leverage AI in customer success.

How industry leaders use employee and customer feedback to drive innovation

How to use customer and employee feedback to drive innovation with insights from LinkedIn, FranklinCovey, and Hornblower.

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