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Help with your COVID-19 response plan

Better navigate the challenges ahead with real-time insights from your customers, employees, markets, and communities.

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A note from our CEO

As the world comes to grips with COVID-19, businesses are having to adjust and react quickly. Now more than ever, it’s crucial for organizations to listen to the people they serve and find ways to help them cope with the new challenges they’re facing.

At SurveyMonkey, we are committed to supporting our customers around the globe. That’s why we’ve launched new resources to help you navigate the impact of COVID-19, and get the feedback you need to make critical decisions—for today, and for the future of your business.

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Zander Lurie
CEO, SurveyMonkey

Remote workforce and return to work engagement

Use our resources to continuously assess employee sentiment as you work to find the balance between remote work and a safe return to shared workspaces. With our resources you can:

  • Take a regular pulse check on your team’s well-being 
  • Get a better understanding of remote and onsite experience
  • Keep employee data secure with a trusted platform
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Symptom tracking

As organizations reopen, and employees and customers return to shared spaces, ensuring operational safety is important. Our Symptom Tracking solution can help you:

  • Conduct health screens with anyone, anywhere—onsite, at home, or in the field
  • Get started quickly with a survey template based on CDC's Symptoms of Coronavirus list*.
  • Improve operational safety with a ready-to-use results report
  • Automatically alert HR, operations, managers, or other staff members about urgent feedback

Community wellness

Securely survey populations about their health, wellness, and needs in a manner that complies with HIPAA. Learn how you can:

  • Collect and manage protected health information (PHI) through surveys with HIPAA-compliant features
  • Collect the timely data you need at scale to understand and track broader health and wellness trends
  • Improve safety by assessing knowledge of COVID-19 health and safety best practices
  • Use our Symptom Tracking solution to understand larger trends, quickly
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Healthcare workforce check-ins

Across the continuum of care, healthcare workers are on the frontlines of the COVID-19 crisis. Monitoring their health and wellness is critical during this difficult period. Get the tools to help:

  • Stay connected with your workforce to quickly respond to concerns and provide support
  • Survey staff and patients to assess health and wellness in a manner that complies with HIPAA
  • Assess and act on your team’s knowledge of COVID-19 best practices to improve safety

Professional support

Partner with the SurveyMonkey Professional Services team:

Expert methodology

Leverage our 20+ years of survey design and methodology experience

Tailored services

Get hands-on help with survey programming or creating custom reports

Actionable insights

Work with our experts to analyze your data so you can take the right actions

Get in touch

(1) As of September 1, 2020. For more information, see: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html
(2) SMS is available only in select geographies.
*The Symptom Tracking solution allows organizations to collect and use personal information about individuals, including health-related information, which may be subject to various legal requirements in different jurisdictions. THIS SOLUTION IS BUILT FOR AND INTENDED FOR USE ONLY WITHIN THE UNITED STATES. As with all SurveyMonkey services, please consult with your own independent counsel to confirm that your intended use of these services meets your legal needs.