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Help with your COVID-19 response plan

Better navigate the challenges ahead with real-time insights from your customers, employees, markets, and communities.

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A note from our CEO

As the world comes to grips with COVID-19, businesses are having to adjust and react quickly. Now more than ever, it’s crucial for organizations to listen to the people they serve and find ways to help them cope with the new challenges they’re facing.

At SurveyMonkey, we are committed to supporting our customers around the globe. That’s why we’ve launched new resources to help you navigate the impact of COVID-19, and get the feedback you need to make critical decisions—for today, and for the future of your business.

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Zander Lurie
CEO, SurveyMonkey

Remote work check-ins

With more companies adapting to a remote
working model, the need to assess employee sentiment is greater than ever. Get the tools to: 

  • Take a regular pulse check on your team’s well-being 
  • Get a better understanding of the remote experience  
  • Keep employee data secure with a trusted platform
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Returning to work

As organizations reopen, and employees and customers return to shared spaces, ensuring operational safety is important. Get resources to help:

  • Assess employee sentiment and needs about a returning to workspaces, teleworking, or both
  • Monitor wellness for both onsite and remote working staff
  • Help your team plan and validate employee learning about process or policy changes
  • Attract and retain talent by collecting and acting on candidate and employee feedback

Monitor community wellness

Securely survey populations about their health, wellness, and needs in a manner that complies with HIPAA. Learn how you can:

  • Collect and manage protected health information (PHI) through surveys with HIPAA-compliant features
  • Collect the timely data you need at scale to understand and track broader health and wellness trends
  • Improve safety by assessing knowledge of COVID-19 health and safety best practices
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Healthcare workforce check-ins

Across the continuum of care, healthcare workers are on the frontlines of the COVID-19 crisis. Monitoring their wellness is critical during this difficult period. Get the tools to help:

  • Stay connected with your workforce to quickly respond to concerns and provide support
  • Survey staff and patients to assess health and wellness in a manner that complies with HIPAA
  • Assess and act on your team’s knowledge of COVID-19 best practices to improve safety

Health and safety check-ins for frontline workers

From drugstores to grocers and restaurants, many essential businesses may need to collect PHI in a manner that complies with HIPAA. Learn how you can: 

  • Provide on-premise health and wellness check-ins for employees, customers, and other visitors
  • Automatically alert human resources, operations, managers or other staff members about urgent feedback
  • Survey employees and customers on how to best deliver services safely
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Professional support

Partner with the SurveyMonkey Professional Services team to:

Expert methodology

Leverage our 20+ years of survey design and methodology experience

Tailored services

Get hands-on help with survey programming or creating custom reports

Actionable insights

Work with our experts to analyze your data so you can take the right actions

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