Employees aren’t quitting, they’re disengaging, and resentment is quietly eroding workplace culture. Join Eric Johnson, CEO of SurveyMonkey, as he unpacks insights from over 100 billion questions answered to reveal why employees stay despite growing frustration. He’ll share how even top companies miss the mark on employee listening and the proven strategies managers can use to turn resentment into renewed engagement at this session aired during The Modern Manager's Summit.

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SurveyMonkey can help you do your job better. Discover how to make a bigger impact with winning strategies, products, experiences, and more.

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Discover exclusive SurveyMonkey research on consumer holiday shopping trends for 2026.

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Find out how to plan, design, send, and analyze your own concept testing survey. Read our comprehensive guide on concept testing to learn everything you need to know to bootstrap your own concept testing program, with methods for everything from ad and logo testing to product and packaging design. Validate your gut instincts and sort great ideas from good ones.

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Among the 90% of Canadians who provide feedback to companies, just a quarter say they always or often feel truly heard.