We realize a lot goes into creating and maintaining the unique way your business communicates with its customers and employees. And, it should be easy to reflect your brand’s voice throughout all your surveys. That's why we’re excited to announce the all new Custom Question Bank feature for SurveyMonkey Enterprise customers.
Does your marketing or customer satisfaction team have a question they want to ensure is asked in a way that will truly connect with your specific audience? Your account admins can create the question and post it to your organization's Custom Question Bank. Then, all the users who are on your Enterprise SurveyMonkey account will be able to view the question and add it to their surveys.
Does your HR or legal team have questions that need to be worded in an exact way, perhaps according to compliance guidelines? Post them to your organization's Custom Question Bank and rest assured, knowing crucial questions are worded correctly, every time, across your entire organization.
Don’t want to copy an entire template, but want the ability to easily insert commonly used questions that are unique to your business? Save them to your Custom Question Bank for your entire team to reference and use across their surveys again and again. This feature works alongside the current SurveyMonkey Question Bank.
Your account administrator is the only one who can save or delete questions in your Custom Question Bank. To do so:
Under the Question Bank Menu, you will see two question banks. One is the original SurveyMonkey Question Bank, and the second is the Custom Question Bank specific to your organization.
Drive deeper and more genuine insights across your organization, with Enterprise features for your entire team.