You’ve collected the feedback. Now you need to figure out what it means for your business. This quarter, we’ve updated the SurveyMonkey analysis experience to help you move through that process faster and turn your results into a strategy you can use.
Built around your most popular requests, these changes make it simpler to uncover deeper trends in seconds, understand feedback faster, and share insights with total confidence.
Insights at a glance with AI summaries
The hardest part of qualitative analysis is often knowing where to start. SurveyMonkey now automatically summarizes your open-ended question results so you can get a meaningful TL;DR of your most important takeaways.
Instead of digging through rows of raw responses, you can count on our AI for concise summaries at the question level. It tells you the "so what" immediately, turning raw feedback into a clear, shareable story.
A faster, more professional way to analyze
Professional-grade research requires clear visualizations and total consistency. We’ve updated the analysis experience to give you a more streamlined way to spot trends and share polished visuals with your team.
Here’s a closer look at what’s new:
- Boardroom ready visuals: We’ve updated our closed-ended question types by replacing text-heavy tables with clear and helpful visualizations for multiple choice, Net Promoter Score (NPS®), and matrix questions.
- Longitudinal analysis: Visualize the journey of your data over time. Our new longitudinal views and stacked bar charts allow you to track trends across weeks, months, or years, making it easy to see where your business is heading.
- Global customization: Brand consistency matters. With our new global settings, you can set your brand colors and chart configurations once, and they'll automatically carry forward across every chart in your survey.
- Always-on intelligence: Sentiment analysis and response quality are now enabled by default for all qualifying plans. AI-powered analysis begins the moment you open your results—no manual setup required.
Together, these updates help you spend less time formatting visuals and more time understanding feedback, spotting patterns, and sharing insights that look professional and presentation-ready.
Powerful analysis, everywhere
We’re also committed to bringing these innovations to our global community. Our enhanced analyze experience—including multi-survey analysis (MSA)—is now available in our Canadian data center, in addition to our US and European data centers.
What this means for you
Whether you’re a seasoned researcher or a first-time survey creator, these updates are designed to help you work smarter. By automating the “how” of analysis, we're giving you more time to focus on exploring feedback, spotting patterns, and sharing insights that inspire.
Log in to your account and explore the new analyze experience today.
NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
