Need to migrate from Delighted? Go beyond basic CX surveys with SurveyMonkey, the world’s most popular survey platform.
When other platforms fell short, these brands turned to SurveyMonkey
"Good platform and affordable alternative to Typeform. The drag-and-drop builder and pre-built templates save so much time. The UI interface is diverse and offers robust customization options. To top it all off, they have excellent customer support. Oh, and did I tell you that it's super affordable compared to competition?”
Verified G2 user | Retail
"It's extremely intuitive and user-friendly. I've used Qualtrics and other survey tools that are clunky, but SurveyMonkey is seamless. Their built-in templates are another feature that I love, as they provide a great starting point for building out surveys."
Verified G2 user | Information Technology and Services
Launch in minutes with our AI-powered survey builder, customer experience templates, and effortless import tools.
SurveyMonkey outpaces Delighted—offering all kinds of surveys and forms with richer analytics, seamlessly integrated with your tech stack
Whether you’re solo, a small team, or a full enterprise, our plans scale to fit your needs as your business evolves.
| Feature | SurveyMonkey | Qualtrics | 
| Customer experience (NPS, CSAT & CES) | ✔ | ✔ | 
| Market research surveys | ✔ | ✖ | 
| Employee engagement surveys | ✔ | ✖ | 
| Quizzes, polls & form | ✔ | ✖ | 
| 25+ question types | ✔ | ✖ | 
| Advanced branching & skip logic | ✔ | Limited | 
| AI-powered survey builder | ✔ | Limited | 
| Native integrations | 200+ | <50 | 
| AI-powered text & sentiment analysis | ✔ | Limited | 
| Advanced filtering & crosstabs | ✔ | ✖ | 
| Global Audience panel | 335M+ people in 130+ countries | ✖ | 
| HIPAA compliance | ✔ | ✔ | 
| Enterprise-grade security & admin controls | ✔ | Limited | 
Data collected in July 2025.
Notice an error in our comparison data? Please let us know.
SurveyMonkey is ranked #1 on G2 for online forms
14,000+ 5-STAR REVIEWS ON G2
See how SurveyMonkey stacks up against other Delighted alternatives



Create better surveys and forms with our 500+ expert-written templates, powerful AI 
features, 200+ popular integrations, automatic insights, and more.
Try it now and get 25 responses for free, or choose from our top plans.
*$0.15 per additional response. SurveyMonkey Audience Panel responses sold separately, starting at $1 per response.