Digital.com is a go-to resource for small businesses looking for the best products, services, and software. It evaluated more than 170 survey software companies and online survey software companies from across the web, narrowing the list based on key criteria like level of customization, marketing tools, and reporting features. Digital.com also took special note of what it considers must-have features for survey software and online survey software, including intuitive survey templates, display logic, deployment options, integrations, reporting tools, and customization.
SurveyMonkey’s enterprise-grade platform, wide variety of plans and suite of market research and customer experience solutions stood out among the competition. Digital.com praised SurveyMonkey’s methodologist-certified survey templates, noting that our market research and customer experience surveys empower companies to keep a competitive edge, improve customer retention, test concepts, and more. It also highlighted how SurveyMonkey adapts with an organization's survey needs, offering reporting and mobile survey options, along with customizable templates.