There's a new way to work in SurveyMonkey.
For most users, building a survey means navigating menus, finding templates, and figuring out where things live. The work starts before the real work begins.
That changes today.
We've added conversational AI to SurveyMonkey, so you can refine and customize your survey just by telling it what you need. Adjust the tone, reword a question, add logic, drop in your logo. SurveyMonkey AI handles the customization for you—all through conversation.
Refine your survey through conversation
SurveyMonkey AI doesn't just point you in the right direction—it makes the changes for you.
Tell our AI what to change, and it edits the survey with you. Ask it to rephrase something too formal, and it rewrites it on the spot. Whether you're gathering customer feedback, running an employee pulse check, or validating a new idea, SurveyMonkey AI handles the mechanics—so you can stay focused on the outcome you're after.
Here’s what that looks like in practice:
1. Refine questions through conversation
If something doesn’t feel right, you can keep iterating naturally through chat.
Ask:
- “Make the tone more empathetic.”
- “Add a follow-up question for dissatisfied customers.”
- “Shorten question 3.”
SurveyMonkey AI updates the survey in real time, improving clarity and flow without requiring manual edits across the survey.
2. Apply styling and logic faster
Survey setup often involves jumping between menus and configuration settings. SurveyMonkey AI simplifies those workflows too.
Ask:
- “Apply a more professional theme.”
- “Make all questions required except demographics.”
- “Add skip logic if someone answers ‘No.’”
Instead of manually configuring settings, SurveyMonkey AI applies changes directly in the survey so you can stay focused on the experience you want respondents to have.
3. Launch your survey in seconds
Once your survey is ready, generate a shareable link directly from chat.
Ask:
- “Generate a link to share this survey.”
SurveyMonkey AI creates the link instantly so you can keep momentum without switching workflows.
AI in service of real human feedback
This is about making it effortless to get your survey right—so you can spend more time listening and learning from real people. By handling the customization for you, SurveyMonkey AI helps you create higher-quality surveys faster, making it easier to gather meaningful feedback consistently, instead of occasionally.
When creating a survey takes minutes instead of hours, built-in listening becomes more practical for everyday decisions—not just major projects.
Designed for the way teams already work
SurveyMonkey AI is designed to support teams across a wide range of use cases:
Marketing teams
Brief windows between launches don't leave much room for survey setup. Tell SurveyMonkey AI to adjust the messaging, refine the tone, and generate a share link—all without breaking your pace.
HR teams
Employee feedback works best when it's timely. Ask SurveyMonkey AI to adjust the tone so it feels more human, reword questions on the fly, or restructure the flow—so you can get it out while the moment still matters.
CX teams
Good customer feedback depends on asking the right questions, the right way. Tell SurveyMonkey AI to sharpen question clarity, add follow-up logic for dissatisfied respondents, or rework a question that isn't landing.
Ready to try it? Try it here.
Questions? Visit our Help Center.
SurveyMonkey AI may not appear for all users or accounts at this time. To learn more about limitations and how to get started, visit our Help Center.
