Mortgage Survey

We value your membership with Bridge Credit Union! Please complete the survey at your convenience to help us better serve you better. Thank you!

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* 1. Your name?

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* 2. What is the name of the loan officer that assisted you?

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* 3. I experienced the "Bridge Difference". 1-10, 1 = strongly disagree and 10 = strongly agree. (The Bridge Difference means our staff provided exceptional customer service with a great attitude, offered helpful suggestions and gave relevant information)

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* 4. What loan product did we assist you with?

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* 5. Did your Loan Officer... (check all that apply) 

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* 6. Did your loan officer's response time meet your expectations?

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* 7. Did the closing time frame meet the expectations communicated to you by the loan officer?

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* 8. What is the primary reason you chose Bridge for your home loan needs?

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* 9. How likely is it that you would recommend Bridge Credit Union to a friend or colleague?

Not at all likely
Extremely likely

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* 10. Friend, relative or co-worker that you would like to refer to Bridge Credit Union for mortgage services:

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* 11. Please provide us with any additional comments and/or suggestions you have on how we can better serve you.

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