This survey is for HME providers. If you’re not an HME provider, please DO NOT fill out this survey!

First prize: One random respondent will win a free registration to the 2017 HME News Business Summit!
Second prize: One random respondent will win a free 2017 HME Benchmarking Toolkit!

1. What is your primary business type?

2. What were the following for your latest fiscal year? (Enter full dollar amounts with no commas or abbreviations, i.e. 100000)

3. How many physical locations do you serve patients from?

4. Did your total collectible HME revenues for the latest fiscal year:

5. Please provide your percentage of revenues by payer type for the latest fiscal year (must total 100%):

6. Which of the following payer types increased (as a percentage of your total revenues) in the latest fiscal year? (Select all that apply.)

7. Please provide your percentage of net revenues by product line for the latest fiscal year (must total 100%):

8. Which of the following product lines increased as a percentage of total revenues in the latest fiscal year? (Select all that apply.)

9. Which product line grew the fastest in the latest fiscal year compared to the prior year? (Select only one.)

10. Which product lines did you discontinue in the latest fiscal year, if any? (Select all that apply.)

11. How many full time equivalent employees (FTEs) do you have in the following categories?

12. How are your sales employees compensated? (Select all that apply.)

13. If you pay commission based on set-ups, how much do you pay per: (Enter full dollar amounts with no commas or abbreviations, i.e. 1000)

14. What are your average monthly oxygen set-ups per respiratory sales rep? (If not applicable, please leave blank.)

15. What are your average monthly sleep set-ups per respiratory sales rep? (If not applicable, please leave blank.)

16. On average, what percentage of your sales employees’ total compensation is commission or incentive based?

17. What was your total employee expense (including benefits) for the latest fiscal year? (Enter full dollar amount with no commas or abbreviations, i.e. 100000)

18. What was your total occupancy expense (including rents, insurance, property tax, utilities) for the latest fiscal year? (Enter full dollar amount with no commas or abbreviations, i.e. 100000)

19. Did your unit cost of comparable HME equipment (for rental & sales) purchased, by product:

  Increase in 2016 Decrease in 2016 Did not change
Oxygen
Sleep
Beds and wheelchairs
Supplies (diabetic, ostomy, wound care, enteral, etc)
Power mobility
Complex rehab

20. Please describe your profitability for 2016 compared to 2015:

  Increased in 2016 Decreased in 2016 Did not change
Total Profit
Profit as a percentage of revenue

21. What percentage of ALLOWABLE revenues did you collect in 2016?

22. What is your current days sales outstanding (DSO)?

23. Compared to one year ago, your DSO has:

24. How has your DSO been impacted by CMS audits during the last year?

25. What is the biggest single cause of claims denials?

26. What business functions do you routinely outsource? (Select all that apply.)

27. What sources of capitalization did your company use in the last year? (Select all that apply.)

28. What is the primary strategic focus of your business for the next year?

29. Please indicate which of the following business categories apply to your company: (Select one option only.)

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