This survey is for HME providers. If you’re not an HME provider, please DO NOT fill out this survey!

Survey deadline: July 17
One random respondent will win a free registration to the 2019 HME News Business Summit, September 22-24 in Cleveland, Ohio.

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* 1. What is your primary business type?

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* 2. How did your net collectible revenues break out for your latest fiscal year? (Enter rounded percentages, e.g. 42, 58. Total must equal 100%)

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* 3. What were the following for your latest fiscal year? (Enter rounded percentages, e.g. 56)

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* 4. How many physical locations do you serve patients from?

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* 5. Did your total collectible HME revenues for the latest fiscal year:

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* 6. Please provide your percentage of revenues by payer type for the latest fiscal year (must total 100%):

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* 7. Which of the following payer types increased (as a percentage of your total revenues) in the latest fiscal year? (Select all that apply.)

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* 8. Please provide your percentage of net revenues by product line for the latest fiscal year (must total 100%):

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* 9. Which of the following product lines increased as a percentage of total revenues in the latest fiscal year? (Select all that apply.)

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* 10. Which product line grew the fastest in the latest fiscal year compared to the prior year? (Select only one.)

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* 11. Which product lines did you discontinue in the latest fiscal year, if any? (Select all that apply.)

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* 12. How many full time equivalent employees (FTEs) do you have in the following categories?

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* 13. How are your sales employees compensated? (Select all that apply.)

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* 14. If you pay commission based on set-ups, how much do you pay per: (Enter full dollar amounts with no commas or abbreviations, i.e. 1000)

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* 15. What are your average monthly oxygen set-ups per respiratory sales rep? (If not applicable, please leave blank.)

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* 16. What are your average monthly sleep set-ups per respiratory sales rep? (If not applicable, please leave blank.)

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* 17. On average, what percentage of your sales employees’ total compensation is commission or incentive based?

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* 18. What was your total employee expense (including benefits) for the latest fiscal year? (Enter full dollar amount with no commas or abbreviations, i.e. 100000)

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* 19. What was your total occupancy expense (including rents, insurance, property tax, utilities) for the latest fiscal year? (Enter full dollar amount with no commas or abbreviations, i.e. 100000)

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* 20. Did your unit cost of comparable HME equipment (for rental & sales) purchased, by product:

  Increase in 2018 Decrease in 2018 Did not change
Oxygen
Sleep
Beds and wheelchairs
Supplies (diabetic, ostomy, wound care, enteral, etc)
Power mobility
Complex rehab

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* 21. Please describe your profitability for 2018 compared to 2017:

  Increased in 2018 Decreased in 2018 Did not change
Total Profit
Profit as a percentage of revenue

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* 22. What percentage of ALLOWABLE revenues did you collect in 2018?

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* 23. What is your current days sales outstanding (DSO)?

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* 24. Compared to one year ago, your DSO has:

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* 25. How has your DSO been impacted by CMS audits during the last year?

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* 26. What is the biggest single cause of claims denials?

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* 27. What business functions do you routinely outsource? (Select all that apply.)

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* 28. What sources of capitalization did your company use in the last year? (Select all that apply.)

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* 29. What is the primary strategic focus of your business for the next year?

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* 30. Please indicate which of the following business categories apply to your company: (Select one option only.)

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