This survey is for HME providers. If you’re not an HME provider, please DO NOT fill out this survey.

Please click here if you would like to review a pdf of the survey before completing it.
All providers who complete the survey are eligible for a $50 discount on their Virtual HME News Business Summit registration!
Survey deadline: July 9
PLEASE NOTE: THIS SURVEY IS ANONYMOUS. RESPONSES ARE ONLY REPORTED IN THE AGGREGATE AND ARE NOT TIED TO COMPANIES OR INDIVIDUALS.

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* 1. What is your primary business type?

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* 2. How did your net collectible revenues break out for your latest fiscal year? (Enter rounded percentages, e.g. 42, 58. Total must equal 100%)

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* 3. What were the following for your latest fiscal year? (Enter rounded percentages, e.g. 56)

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* 4. How many physical locations do you serve patients from?

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* 5. What is your primary service area? (Choose one.)

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* 6. Did your total collectible HME revenues for the latest fiscal year:

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* 7. Please provide your percentage of revenues by payer type for the latest fiscal year (must total 100%):

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* 8. Which of the following payer types increased (as a percentage of your total revenues) in the latest fiscal year? (Select all that apply.)

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* 9. Please provide your percentage of net revenues by product line for the latest fiscal year (must total 100%):

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* 10. Which of the following product lines increased as a percentage of total revenues in the latest fiscal year? (Select all that apply.)

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* 11. Which product line grew the fastest in the latest fiscal year compared to the prior year? (Select only one.)

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* 12. Which product lines did you discontinue in the latest fiscal year, if any? (Select all that apply.)

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* 13. How many full time equivalent employees (FTEs) do you have in the following categories?

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* 14. How are your sales employees compensated? (Select all that apply.)

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* 15. If you pay commission based on set-ups, how much do you pay per: (Enter full dollar amounts with no commas or abbreviations, i.e. 1000)

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* 16. What are your average monthly oxygen set-ups per respiratory sales rep? (If not applicable, please leave blank.)

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* 17. What are your average monthly sleep set-ups per respiratory sales rep? (If not applicable, please leave blank.)

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* 18. On average, what percentage of your sales employees’ total compensation is commission or incentive based?

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* 19. What is your average compensation in dollars per year for the following positions? (Leave BLANK if you don't have that position. Enter full dollar amounts with no commas or abbreviations, i.e. 30000)

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* 20. What was your total employee expense (including benefits) for the latest fiscal year? (Enter full dollar amount with no commas or abbreviations, i.e. 100000)

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* 21. What employee benefit packages do you offer? (Check all that apply.)

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* 22. What was your total occupancy expense (including rents, insurance, property tax, utilities) for the latest fiscal year? (Enter full dollar amount with no commas or abbreviations, i.e. 100000)

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* 23. Did your unit cost of comparable HME equipment (for rental & sales) purchased, by product:

  Increase in 2020 Decrease in 2020 Did not change
Oxygen
Sleep
Beds and wheelchairs
Supplies (diabetic, ostomy, wound care, enteral, etc)
Power mobility
Complex rehab

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* 24. Please describe your profitability for 2020 compared to 2019:

  Increased in 2020 Decreased in 2020 Did not change
Total Profit
Profit as a percentage of revenue

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* 25. What percentage of ALLOWABLE revenues did you collect in 2020?

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* 26. What is your current days sales outstanding (DSO)?

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* 27. Compared to one year ago, your DSO has:

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* 28. How has your DSO been impacted by CMS audits during the last year?

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* 29. What is the biggest single cause of claims denials?

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* 30. What business functions do you routinely outsource? (Select all that apply.)

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* 31. What sources of capital did your company use in the last year? (Select all that apply.)

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* 32. What is the primary strategic focus of your business for the next year?

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* 33. If you are an oxygen provider, what was your oxygen patient census as of January 1, 2020, by payer?

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* 34. If you are an oxygen provider, what was your oxygen patient census as of January 1, 2020, by modality?

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* 35. If you are an oxygen provider and you are still using oxygen tanks for portability, what % of tanks are:

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* 36. If you are a sleep provider, please provide your percentage of net sleep revenues by product line for the latest fiscal year (must total 100%):

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* 37. If you are a sleep provider, do you outsource sleep supplies in either of these areas?

  Yes No
Product fulfillment
Compliance/reorder call

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* 38.

Thank you for participating.

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