Introduction to Cultural Competency post-test & evaluation Post-Test Participant demographics: Question Title * 1. Full Name: Question Title * 2. Please indicate credentials Physician-MD/DO Physician participant-DDS/DMD/DPM PA/ARNP Other Other (please specify) Question Title * 3. What type of certificate do you wish? CE Broker reporting only; no certificate needed Electronic with CE Broker reporting Paper with CE Broker reporting E-mail or physical address to send certificate Question Title * 4. Florida license number for CE Broker reporting: Question Title * 5. How many credit(s) are you claiming (reminder, DO must complete minimum of 0.50 and ARNP must complete entire activity for credit): 0.25 0.50 0.75 maximum (1.0) Introduction to Cultural CompetencyPost-test (a passing score of 80% is required). Question Title * 6. Cultural competency requires healthcare providers to only be sensitive to Flagler Hospital patients? True False Question Title * 7. Cultural influences within healthcare are through acculturation, decision making, language skills and preferences, privacy and traditional healing. True False Question Title * 8. Positive outcomes resulting from cultural competency practice are: reduce malpractice improves office process, saves time and money physicians and patient satisfaction improves safety and adherence all of the above Question Title * 9. Cultural humility is the understanding of how one’s own culture influences cultural perspective? True False Question Title * 10. Increased knowledge coupled with a collaborative attitude toward people from diverse cultures allows providers to rapidly and effectively build trust and effective relationships in the care setting with patients, families, and all members of the healthcare team. True False Question Title * 11. Verbal components of communication are: tone speed of speech body language/gestures eye contact volume none of the above Question Title * 12. Health literacy communication barriers result in which outcome: increased utilization of healthcare services medical and drug nonadherence increased potential for error through miscommunication all of the above Question Title * 13. All cultures have the same rules for physical interaction, so a provider can perform a physical assessment without concern. True False Question Title * 14. It is expedient to provide health care based on stereotyped information. True False Question Title * 15. It is appropriate to utilize family members as interpreters when communicating with a patient that has a language barrier. True False Next