We’re looking for Local Authority Local Land Charges departments that display the very best levels of customer service.  If you regularly deal with a LLC team that gives you an impressive level of customer service, we want to hear from you. Nominate them by filling out the form below and telling us how they go above and beyond your expectations.

This year we’ve simplified the nomination process, asking you to rate your Local Authority from satisfactory to outstanding in six customer service areas. This should make nominations much quicker to complete.

The award individually celebrates the four types of councils: District councils, Metropolitan/Borough councils, Unitary councils, and London Boroughs. This gives us more opportunities to celebrate exceptional teams across England and Wales.

Everyone who nominates a Local Authority will be entered into a prize draw to win £50 M&S vouchers!

We respect your privacy and are not fans of spam ourselves. Be assured your information is solely for the use of verifying award voting and to contact you in the event that you win the M&S vouchers.

The deadline for this award is December 13th 2024.

Don't forget to click 'done' when you are finished!

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* 1. Please provide your details

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* 2. Name of the Local Authority you are voting for?

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* 3. Which type of company do you work for?

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* 4. How do you rate the response time when dealing with the Local Authority?

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* 5. How do you rate the quality of the information you receive?

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* 6. How do you rate the proactiveness and helpfulness of the Local Land Charges team?

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* 7. How do you rate the Local Land Charges team for resolving issues ?

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* 8. Is there anything else you’d like to tell us about this team and why they should win this award?

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* 9. How did you hear about this award?

Don't forget to click "done" when you're finished!

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