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CAPHR Strategic Planning Survey
2.
In your role at CAPHR, what is your level of interaction with clients?
Daily client interaction
Weekly client interaction
Limited client interaction (less than once a week)
Little to no client interaction
3.
What do you believe are the most pressing needs facing individuals and families with low incomes? Select your top 3-5
Paying rent/mortgage
Finding affordable housing
Paying utility bills
Having enough food
Paying for childcare
Finding childcare
Healthcare costs
Accessing mental health services
Finding a job
Transportation
Accessing technology
Education/training
Debt/credit problems
Language barriers
Immigration issues
Managing money/budgeting
Other (please specify)
CAPHR's Mission:
We dedicate ourselves to addressing poverty in the midst of plenty in this nation by opening to everyone the opportunity for education and training; the opportunity for work; and the opportunity to live in decency and dignity.
4.
In your opinion, how effectively are we meeting our mission (stated above)?
Very Well
Somewhat Well
Not Very Well
Unsure
Comments
5.
What impact do you believe our programs have on the lives of the individuals and families we serve?
6.
When thinking of all services available in the community, what unmet needs or service gaps do you observe most frequently for the individuals and families we serve?
7.
What is the biggest barrier that prevents individuals and families from fully benefiting from our services?
Transportation to appointments
Hours of operation don't fit my schedule
Difficulty with providing eligibility documentation
No internet and/or phone service
Unaware of available services
Language barrier
Stigma/fear of judgment
Concerns about confidentiality
Not eligible for services
Other (please specify)
8.
From your perspective, what changes, tools, or supports would improve CAPHR's ability to serve clients?
9.
What should CAPHR prioritize to become a stronger agency over the next 3-5 years?
