Loveland Police Department Citizen Satisfaction/Public Safety Survey

The Loveland Police Department (LPD) is a nationally accredited police agency that works hard to serve and protect the citizens of Loveland.

The LPD strives to provide the highest quality of service to our community. Getting feedback from the public on their performance helps them target areas for improvement.

So please take a few minutes to share your level of satisfaction with police staff and services, your perception of crime in our city, and how safe you feel in Loveland. 

Thank you in advance for your participation!

Question Title

* 1. How many years have you lived or had a business in Loveland? Please enter just a number (e.g. 15).

Question Title

* 2. Please indicate your gender:

Question Title

* 3. In what part of Loveland do you live or have a business. If both, please choose based on where you live.

BOUNDARIES:
District 1 – South of Eisenhower Blvd and East of railroad tracks
District 2 – North of Eisenhower Blvd between railroad tracks and Monroe
District 3 – North of Eisenhower Blvd and West of railroad tracks
District 4 – South of Eisenhower Blvd and West of railroad tracks
District 5 – North of Eisenhower Blvd and East of Monroe Ave

Question Title

* 4. Please indicate in which of the following age groups you belong:

Question Title

* 5. Do you have children ages 5 - 18 that live with you and attend schools in Loveland?

Question Title

* 6. Which of the following best describes your household (living in your home)?

Question Title

* 7. What type of residence to you live in?

Question Title

* 8. Please rate your level of satisfaction with the Loveland Police Deparment in the following general categories:

  Very Dissatisfied Moderately Dissatisfied Neutral Moderately Satisfied Very Satisfied N/A
Quick response to emergency situations
Crime control in your neighborhood
Help with nuisance issues
Providing crime prevention advice
Understanding community concerns
Providing fair and equal treatment to all
Handling citizen's complaints

Question Title

* 9. Please select all the circumstances under which you came in contact with the Loveland Police Department during the last 36 months.

Question Title

* 10. If formal contact did occur during the last 36 months, rate your overall level of satisfaction with the attitude/behavior of the various employees you had contact with

  Poor Fair Good Very Good Excellent N/A
Telephone contact (dispatcher)
Uniformed patrol officer
Records personnel
Community service officer
Detective
Traffic officer
Chief or Captains
Administrative personnel

Question Title

* 11. If formal contact did occur during the last 36 months, rate your overall level of satisfaction with level of competence of the various employees you had contact with

  Poor Fair Good Very Good Excellent N/A
Telephone contact (dispatcher)
Uniformed patrol officer
Records personnel
Community service officer
Detective
Traffic officer
Chief or Captains
Administrative personnel

Question Title

* 12. Which of the following qualities best describe the Loveland police officers when they are responding to the public?

  Strongly Disagree Somewhat Disagree Somewhat Agree Strongly Agree N/A
Professional
Courteous
Knowledgeable
Trustworthy
Hardworking
Easy to approach
Fair

Question Title

* 13. Please indicate how strongly you agree or disagree with the following statements.

Loveland Police Department should continue use of social media (Facebook, Twitter, etc.) to interact with the public.

Question Title

* 14. I feel comfortable contacting the Loveland Police Department to file a complaint against a police employee.

Question Title

* 15. Improving public safety and improving the quality of life in Loveland are responsibilities of both the citizens and the police.

Question Title

* 16. The police appear to have adequate ethnic and cultural awareness training to perform their job duties and responsibilities.

Question Title

* 17. Please indicate how important each of the following Loveland Police Department programs are to the community. CHOOSE the appropriate number that represents your rating of importance for each item.

  Not Important Somewhat Important Neutral Important Very Important
Neighborhood watch programs
Gang prevention programs
Underage liquor enforcements
School Resource Officers (SROs)
Crime prevention programs
Santa Cops
Police fishing derby
Citizen police academy
Police Department Accreditation
Loveland Community Night
Sexual Harassment/Rape Prevention

Question Title

* 18. How satisfied are you with the general police services provided in your neighborhood by the Loveland Police Department?

Question Title

* 19. How satisfied are you with the general police services provided in the City as a whole by the Loveland Police Department?

Question Title

* 20. Have you visited/used the Police Department website?

Question Title

* 21. Please indicate how safe and secure you feel in your Loveland neighborhood.

Question Title

* 22. Does your home have any of the following? (check all that apply)

Question Title

* 23. How concerned are you about the following happening in the area in which you live?

  Very concerned Moderately concerned Slightly concerned Not concerned No Answer
Having your home burglarized
Theft from your yard, shed, garage, vehicle
Vandalism or damage to your property
Having your vehicle stolen
Having a car or other vehicle broken into or vandalized
Having a bicycle stolen
Illegal drugs being manufactured near your home
Road rage
Being insulted/bothered by people who live close by
Illegal drugs being used or sold in your neighborhood
Intoxicated people causing you problems
Street robbery (mugging)
Being harassed because of your color, gender, age, race, religion or sexual orientation
Being assaulted because of your color, gender, age, race, religion or sexual orientation
Being sexually assaulted
Other types of violent attack
Safety of children at school
Safety in City parks
Having your identity stolen
Being a victim of a computer based/related crime

Question Title

* 24. Please indicate how important it is to you that the Loveland Police Department budget, plan, train and prepare for the following situations:

  Not important Slightly important Moderately important Very important No Answer
Pandemic medical illnesses such as Ebola, bird flu or SARS
Large scale natural disasters such as floods and tornadoes
Terrorist activity
Active shooter/mass shooter incidents (school, movie theater, etc.)

Question Title

* 25. Please choose the level of safety that best represents how you feel when:

  Very safe Fairly safe Fairly unsafe Very unsafe No Answer
Walking in the area where you live during the day
Walking in the area where you live after dark
Using parking areas in the area where you live
Crossing the street in the area where you live
Using public transportation in the area where you live
Bicycling on City streets
Using the City's walking and bike paths

Question Title

* 26. Please tell us how often each of the following activities or crimes occur in your neighborhood. Choose N/A on items for which you have no knowledge or opinion.

  Never Rarely Occasionally Often Constantly N/A
Violence in the schools
Graffiti
Loud parties or noise
Speeding cars
Unsupervised juvenile/youth
Abandoned or junk cars
Vandalism
Public intoxication
Vagrancy/Loitering
Thefts from automobiles
Other thefts
Burglary
Auto thefts
Personal assault
Illegal drug activity
Domestic violence
Sexual assault or rape
Gang activity