Membership Survey

Good afternoon all,

The ACWA FY2018-FY2022 Strategic Plan directs management to annually survey the membership to evaluate ACWA's services and member satisfaction. The survey results are intended to assist Leadership, Management and Staff in planning for the future. This survey is 17 questions long and should take no more than 15 minutes to complete. This survey is being directed to the main ACWA member from each state and all their staff that might participate on our committees and workgroups. All survey recipients should complete this survey. Thank you for your assistance!

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* 2. Which type of Membership class do you represent? Please pick one.

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* 3. How would you qualify (usefulness) the following ACWA member services?

  Unaware of Product/Service Never Used Not Useful Somewhat Useful Useful Very Useful
Annual Reports
Weekly Wrap
Membership Email Updates
Website
Member365 (Generally)
New Experts Directory
Leadership Education and Develpment System (LEADS)
Topic Specific Workshops/Trainings
Small Workgroup Meetings with EPA to Work on Specific Issues
Conference Calls & Webinars
EPA Budget Chart
EPA Rules Chart
Letters to Congress
Letters to EPA

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* 4. Please list up to three ACWA services associated with areas listed in Question #3 above that you found most helpful. Examples might include the 2019 National Stormwater Roundtable, State/EPA CSO Small Workgroup, PFAS calls, Nutrients Reduction Progress Tracker, Legal Affairs call on TMDLS or Variances, the Summary of H.R. 1497, Modeling Workshops, "How's My Waterway" webinars, the State/EPA SNC Rate Reduction Workgroup, etc.

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* 5. Please list up to three ACWA service areas from Question #3 (or others not listed) that you think ACWA should further invest resources in and be as specific as you can.

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* 6. From Question #5 above, please describe how you would like ACWA to enhance this/these service area(s).

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* 7. Do you believe ACWA has the right mix of Committees, Workgroups, and Task Forces based on ACWA's priorities and the challenges states face implementing their water quality programs? A link to the Committee list can be found here: https://www.acwa-us.org/members/committees/

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* 8. Are there any organizations and stakeholder groups with which you believe ACWA should be more involved? If so, which groups and how would you like to see ACWA partner with these groups? Be as specific as possible.

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* 9. Do you believe ACWA has done a good job leveraging communication-based technology to support the ACWA membership (e.g. GoToWebinar, SurveyMonkey, Member365, etc.)?

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* 10. Do you find that ACWA has an effective process for elevating issues and developing Association positions and letters? In general, letters and positions are developed using Committees/Workgroups suggestions, then circulated in draft to the entire Committee, and then circulated to the ACWA Board of Directors for final approval.

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* 11. Have you found ACWA's Experts Directory to be useful?

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* 12. Do you feel like ACWA is doing a good job communicating the 2018-2022 ACWA Strategic Plan results/accomplishments?

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* 13. What are the top three CWA programmatic issues you are dealing with in your state?

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* 14. In what ways do you think ACWA could further help with these programmatic issues? 

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* 15. Do you believe your engagement with ACWA results in a stronger relationship with EPA?

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* 16. If you were asked to justify your participation and the state's membership in ACWA, how would you describe the value of the organization? Why do you participate? (Please note, we may use your quote in the ACWA Annual Report or other publication.)

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* 17. Are there any other operational/member services opportunities you would like to raise as part of this survey effort?

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