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Page: Level of Satisfaction
1. Please rate your level of satisfaction or concern with the following EXISTING MUNICIPAL facilities and services:
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 Satisfied Somewhat SatisfiedNeutralSomewhat DissatisfiedDissatisfiedDon't KnowRating
Average
Rating
Count
City Owned Buildings32.3% (87)25.7% (69)19.0% (51)8.9% (24)5.9% (16)8.2% (22)1.00269
Parks and Recreation44.5% (121)35.3% (96)7.0% (19)7.4% (20)5.1% (14)0.7% (2)1.00272
Solid Waste Collection61.1% (165)22.2% (60)7.0% (19)3.7% (10)1.9% (5)4.1% (11)1.00270
Recycling59.8% (162)25.8% (70)5.2% (14)4.4% (12)3.3% (9)1.5% (4)1.00271
Yard Waste and Compost Collection39.7% (106)17.2% (46)12.4% (33)16.5% (44)6.4% (17)7.9% (21)1.00267
Urban Forest (street and park trees)33.1% (89)37.5% (101)11.5% (31)9.3% (25)6.3% (17)2.2% (6)1.00269
Comments?
[ShowReplies]
116

2. Please rate your level of satisfaction or concern with the following EXISTING TRANSPORTATION systems and services:
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 Satisfied Somewhat SatisfiedNeutralSomewhat DissatisfiedDissatisfiedDon't KnowRating
Average
Rating
Count
Ann Arbor Municipal Airport18.7% (50)7.5% (20)20.1% (54)3.0% (8)6.0% (16)44.8% (120)1.00268
Alternative Transportation (pedestrian, bicycle, public transit)27.0% (73)32.6% (88)16.3% (44)14.1% (38)8.5% (23)1.5% (4)1.00270
Bridges8.2% (22)15.7% (42)17.9% (48)31.0% (83)23.5% (63)3.7% (10)1.00268
Traffic Signals and/or Street Lighting27.7% (75)30.3% (82)15.1% (41)19.2% (52)7.4% (20)0.4% (1)1.00271
Parking Lots and/or Parking Structures Streets26.4% (71)26.4% (71)19.0% (51)17.1% (46)8.2% (22)3.0% (8)1.00269
Comments?
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140

3. Please rate your level of satisfaction or concern with the following EXISTING UTILITY systems and services:
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 Satisfied Somewhat SatisfiedNeutralSomewhat DissatisfiedDissatisfiedDon't KnowRating
Average
Rating
Count
Sanitary Sewer System51.9% (139)21.6% (58)11.6% (31)3.4% (9)2.2% (6)9.3% (25)1.00268
Storm Sewer System42.3% (113)23.6% (63)12.0% (32)6.4% (17)6.0% (16)9.7% (26)1.00267
Water System55.3% (147)21.8% (58)9.8% (26)3.8% (10)3.0% (8)6.4% (17)1.00266
Comments?
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63

Page: Allocation of Dollars
4. When thinking about MUNICIPAL facilities and services that exist, or are needed, do you think spending is:
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 Too LittleAbout RightToo MuchDon't KnowRating
Average
Rating
Count
City Owned Buildings (expansion, construction and renovation)5.6% (14)36.9% (93)46.0% (116)11.5% (29)1.00252
Parks and Recreation (development, enhancement and acquisition)28.9% (74)49.2% (126)15.2% (39)6.6% (17)1.00256
Solid Waste Collection (development and improvement of facilities, services and equipment)4.0% (10)71.5% (181)7.1% (18)17.4% (44)1.00253
Recycling (development and improvement of facilities, services and equipment)7.9% (20)66.3% (167)17.1% (43)8.7% (22)1.00252
Yard Waste and Compost Collection (development and improvement of facilities, services and equipment)17.0% (43)61.3% (155)7.9% (20)13.8% (35)1.00253
Urban Forest (street and park tree removal, planting and trimming)31.1% (79)49.6% (126)9.1% (23)10.2% (26)1.00254
Comments?
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64

5. When thinking about TRANSPORTATION systems and services that exist, or are needed, do you think spending is:
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 Too LittleAbout RightToo MuchDon't KnowRating
Average
Rating
Count
Ann Arbor Municipal Airport (improvement of airfields, terminal building, access roadways, and parking lots)6.8% (17)22.8% (57)19.2% (48)51.2% (128)1.00250
Alternative Transportation (pedestrian, bicycle and public transit)38.1% (96)35.3% (89)18.7% (47)7.9% (20)1.00252
Bridges (rehabilitation and reconstruction)59.9% (151)22.2% (56)3.2% (8)14.7% (37)1.00252
New Street Development (replacement of gravel surface streets and construction of new streets)26.3% (66)37.5% (94)11.6% (29)24.7% (62)1.00251
Other Transportation (installation/modernization of traffic signals and street lighting; corridor studies)31.7% (79)38.2% (95)10.4% (26)19.7% (49)1.00249
Parking Facilities (major resurfacing, reconstruction/redevelopment of parking lots and structures)8.6% (21)44.9% (110)31.4% (77)15.1% (37)1.00245
Streets (major resurfacing/reconstruction of existing streets; intersection improvements)49.0% (123)37.8% (95)3.2% (8)10.0% (25)1.00251
Comments?
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85

6. When thinking about UTILITY systems and services that exist, or are needed, do you think spending is:
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 Too LittleAbout RightToo MuchDon't KnowRating
Average
Rating
Count
Sanitary Sewer System (installation, replacement, service, and reliability)9.2% (23)58.6% (147)3.2% (8)29.1% (73)1.00251
Storm Sewer System (installation, replacement, service, and reliability)16.0% (40)51.6% (129)2.8% (7)29.6% (74)1.00250
Water System (installation, replacement, service, and reliability)7.7% (19)59.1% (146)3.6% (9)29.6% (73)1.00247
Comments?
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Page: Establishing Priorities
7. Considering capital needs for facilities/systems often exceed available funding, which FIVE areas do you feel should receive the most emphasis over the next two years?
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 Response
Percent
Response
Count
City Owned Buildings (expansion, construction and renovation)
5.1%13
Parks and Recreation (development, enhancement and acquisition)
52.0%133
Solid Waste Collection (development and improvement of facilities, services and equipment)
6.6%17
Recycling (development and improvement of facilities, services and equipment)
21.1%54
Ann Arbor Municipal Airport (improvement of airfields, terminal building, access roadways, and parking lots)
4.7%12
Alternative Transportation (pedestrian, bicycle and public transit)
52.3%134
Bridges (rehabilitation and reconstruction)
66.0%169
New Street Development (replacement of gravel surface streets and construction of new streets)
10.9%28
Other Transportation (installation/modernization of traffic signals and street lighting; corridor studies)
32.8%84
Parking Facilities (major resurfacing, reconstruction/redevelopment of parking lots or structures)
13.7%35
Streets (major resurfacing/reconstruction of existing streets; intersection improvements)
62.1%159
Sanitary Sewer System (installation, replacement, service, and reliability)
27.7%71
Storm Sewer System (installation, replacement, service, and reliability)
23.0%59
Water System (installation, replacement, service, and reliability)
30.9%79
Yard Waste and Compost Collection (development and improvement of facilities, programs and equipment)
16.8%43
Urban Forest (street and park tree removal, planting and trimming)
35.5%91

Page: Establishing Priorities Continued
8. When evaluating the capital needs of the city, how important is it to consider the following questions when prioritizing proposed projects ?
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 Very ImportantSomewhat ImportantNot ImportantDon't KnowRating
Average
Rating
Count
Are the city's Environmental Indicators in the the city's Environmental Goals improved by this project? click here to see goals.42.7% (102)38.5% (92)11.7% (28)7.1% (17)1.00239
Does the project improve safety for the public and/or contribute to emergency preparedness?52.5% (125)37.4% (89)6.3% (15)3.8% (9)1.00238
What is the financial impact of the project?67.5% (162)27.1% (65)1.7% (4)3.8% (9)1.00240
Is there an opportunity to coordinate this project with other projects?54.2% (130)37.5% (90)3.3% (8)5.0% (12)1.00240
Does the project meet the objectives in Council-approved master plans and other plans?27.3% (65)49.2% (117)16.0% (38)7.6% (18)1.00238
Does the project address the quality of a users' experience or level of service, and/or provide a new service?45.4% (108)41.6% (99)6.3% (15)6.7% (16)1.00238
Does the project demonstrate a local example of an innovative solution or incorporate latest, best practices?31.6% (75)46.8% (111)15.6% (37)5.9% (14)1.00237
Does the project positively impact the economic development and retention of businesses in the community?55.5% (132)33.6% (80)7.6% (18)3.4% (8)1.00238
Does the project promote partnerships (public-private, intergovermental, interjurisdictional) and/or regional coordination?23.9% (57)50.8% (121)18.9% (45)6.3% (15)1.00238
What impact does the project have on the larger network, such as improved connectivity or addressing user demand?42.2% (100)42.2% (100)9.3% (22)6.3% (15)1.00237
Will the project lower operations and maintenance costs?55.7% (132)40.1% (95)1.3% (3)3.0% (7)1.00237
Comments?
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Page: Your Ideas
9. Do you have ideas for new, or improvements to existing, MUNICIPAL facilities or services? Please tell us what is specifically needed in each category.
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 Response
Percent
Response
Count
City Owned Buildings (expansion, construction and renovation)
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38.6%54
Parks and Recreation (development, enhancement and acquisition)
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71.4%100
Solid Waste Collection (development and improvement of facilities, services and equipment)
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21.4%30
Recycling (development and improvement of facilities, services and equipment)
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34.3%48
Yard Waste and Compost Collection (development and improvement of facilities, services and equipment)
[ShowReplies]
40.7%57
Urban Forest (street and park tree removal, planting and trimming)
[ShowReplies]
43.6%61

10. Do you have ideas for new, or improvements to existing, TRANSPORTATION systems or services? Please tell us what is specifically needed in each category.
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 Response
Percent
Response
Count
Ann Arbor Municipal Airport (improvement of airfields, terminal building, access roadways, and parking lots)
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25.7%38
Alternative Transportation (pedestrian, bicycle and public transit)
[ShowReplies]
71.6%106
Bridges (rehabilitation and reconstruction)
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40.5%60
New Street Development (replacement of gravel surface streets and construction of new streets)
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27.0%40
Other Transportation (installation/modernization of traffic signals and street lighting; corridor studies)
[ShowReplies]
42.6%63
Parking Facilities (major resurfacing, reconstruction/redevelopment of parking lots and structures)
[ShowReplies]
34.5%51
Streets (major resurfacing/reconstruction of existing streets; intersection improvements)
[ShowReplies]
43.9%65

11. Do you have ideas for new, or improvements to existing, UTILITY systems or services? Please tell us what is specifically needed in each category.
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 Response
Percent
Response
Count
Sanitary Sewer System (installation, replacement, service, and reliability)
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42.2%19
Storm Sewer System (installation, replacement, service, and reliability)
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77.8%35
Water System (installation, replacement, service, and reliability)
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46.7%21

Page: Public Engagement Ideas
12. For a capital improvements program process, in what public engagement methods would you participate? (Check all that apply.)
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 Response
Percent
Response
Count
City-wide public meetings
40.7%87
Neighborhood meetings
57.9%124
Focus groups
41.6%89
Surveys and/or feedback forms
85.5%183
Other ideas?
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13. What groups or individuals do you feel should be represented in a focus group during the development of the Capital Improvements Plan?
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 Response
Count
[ShowReplies]114

14. For a capital improvements program process, what public outreach or communication methods would you use to stay informed? (Check all that apply.)
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 Response
Percent
Response
Count
E-mail notification of program activities
89.7%192
City website
52.3%112
Facebook/Twitter
29.4%63
Newsletters or mailings
48.6%104
Online presentations
39.7%85
Posters or notices at public facilities
24.8%53
Other ideas?
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15. Have you previously viewed the city website for the Capital Improvements Plan? click here to view.
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 Response
Percent
Response
Count
yes
35.5%78
no
64.5%142

16. How did you hear about this survey? (Check all that apply.)
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 Response
Percent
Response
Count
E-mail notification
68.2%148
Facebook/Twitter
13.8%30
City website
6.5%14
Other website
5.1%11
News media
4.1%9
Conversation
8.8%19
Other source?
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22

17. Have you responded to this survey as the respresentative of a group or organization?
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 Response
Percent
Response
Count
no
96.0%216
Yes; please tell us what group or organization you respresent.
[ShowReplies]
4.0%9

Page: Questions about Yourself
18. What draws you to Ann Arbor? (Check all that apply.)
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 Response
Percent
Response
Count
Live in town
85.5%195
Work in town
55.7%127
Attend school
10.5%24
Recreation
40.4%92
Entertainment
42.5%97
Own other property
11.4%26
Own a business
11.8%27
Other reason?
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26

19. What is the ZIP code where you live?
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 Response
Count
[ShowReplies]215

20. How many years have you lived in the city of Ann Arbor?
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 Response
Percent
Response
Count
0-2 years
3.5%8
3-5 years
7.5%17
6-10 years
12.3%28
11-20 years
21.6%49
21 years or more
49.3%112
do not live in city limits
5.7%13

21. My age range is:
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 Response
Percent
Response
Count
under 25
3.9%9
25-34
12.3%28
35-44
25.0%57
45-54
27.2%62
55-64
20.2%46
65+
11.4%26

Page: Questions or Comments?
22. Please tell us if you have any additional questions or comments related to the Capital Improvements Plan.
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 Response
Count
[ShowReplies]68

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