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Customer Satisfaction Survey
Please be advised that our Court does not accept the filing of new cases via e-mail or website posting. If you feel you have been legally wronged or injured in a way the Court can address, please file a formal complaint with the Court. A copy of the Court's General Civil Case Filings Requirements can be found on our website under General Information. Formal complaints filed by pro se (by individuals on their own behalf without the aid of an attorney), must be conventionally filed in paper format at one of our Clerk's Offices locations and must be accompanied by appropriate filing fees.
If you are trying to contact the Jury Department - please call (305) 523-5190.
Please take a moment to complete this evaluation.
. In what capacity do you interact with the Clerk's Office?
In what capacity do you interact with the Clerk's Office?
Pro Se Litigant
. What office do you conduct business with most often?
What office do you conduct business with most often?
West Palm Beach
. Tell us how we served you?
Tell us how we served you?
Over the phone
. Please rate the following:
Please rate the following: Office cleanliness 0=No Effort
Office cleanliness 1=Needs Improvement
Office cleanliness 2=Good Job
Office cleanliness N/A=Not Applicable
Office neatness 0=No Effort
Office neatness 1=Needs Improvement
Office neatness 2=Good Job
Office neatness N/A=Not Applicable
Helpfulness 0=No Effort
Helpfulness 1=Needs Improvement
Helpfulness 2=Good Job
Helpfulness N/A=Not Applicable
Courtesy 0=No Effort
Courtesy 1=Needs Improvement
Courtesy 2=Good Job
Courtesy N/A=Not Applicable
Knowledge 0=No Effort
Knowledge 1=Needs Improvement
Knowledge 2=Good Job
Knowledge N/A=Not Applicable
Consistency of information
Consistency of information 0=No Effort
Consistency of information 1=Needs Improvement
Consistency of information 2=Good Job
Consistency of information N/A=Not Applicable
Waiting time to be helped
Waiting time to be helped 0=No Effort
Waiting time to be helped 1=Needs Improvement
Waiting time to be helped 2=Good Job
Waiting time to be helped N/A=Not Applicable
Returning phone calls
Returning phone calls 0=No Effort
Returning phone calls 1=Needs Improvement
Returning phone calls 2=Good Job
Returning phone calls N/A=Not Applicable
Hours of service
Hours of service 0=No Effort
Hours of service 1=Needs Improvement
Hours of service 2=Good Job
Hours of service N/A=Not Applicable
Overall satisfaction 0=No Effort
Overall satisfaction 1=Needs Improvement
Overall satisfaction 2=Good Job
Overall satisfaction N/A=Not Applicable
. What did we do right?
What did we do right?
. What can we do better?
What can we do better?
. Employee(s) who assisted you?
Employee(s) who assisted you?
. May we contact you? If so, please provide us your name, phone number and/or email address.
May we contact you? If so, please provide us your name, phone number and/or email address.
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