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* 1. Please provide your contact information to be entered into the drawing. Thank you! 

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* 2. WCDA’s turn time commitment is currently 14 days, from receipt of loan file, how often do we meet that target?

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* 3. How satisfied are you with the clarity and consistency of Loan Review Staff’s requests for pended items?

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* 4. How satisfied are you with the clarity and consistency of Loan Review Staff’s answers to your questions?

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* 5. How satisfied are you with the ease of use of WCDA’s new Seller Guide?

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* 6. Based on your customer service expectations, how would you rate the timeliness of Loan Review Staff’s response to your calls or emails?

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* 7. Are Loan Review Staff members polite and courteous with their communications?

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* 8. Is there anything else you would like us to know?

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