Inform USA I&R Salary Survey 2024

Inform USA is collecting data for the 2024 Salary Survey. The resulting report will provide information about the compensation and benefits for key positions in Information and Referral (I&R) programs across the US.

We strongly recommend that this survey be completed by someone at the executive director level or with access to current payroll and benefits information. Please submit only one response per organization.

All the information you provide will be kept strictly confidential and will be reported only in aggregate. Agencies that submit a completed survey will receive a FREE copy of the Salary Survey when published (a $74.99 value with member pricing). The survey will take approximately 20 minutes to complete. This small investment in time provides critical data to move the sector forward by advocating for the funding and resources necessary for I&R programs.

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* 1. Profile (This information is being collected to validate the data. It will be kept strictly confidential.)

I&R Program Name

Organization Name

City/Town

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* 2. State

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* 3. Which of the following most closely describes your organization and/or I&R focus?

211

311

988

Area Agency on Aging (AAA)

Aging and Disability Resource Center (ADRC)

Blended Crisis/211

Blended Crisis/Information & Referral (non 211)

Community Information Exchange (CIE)

Comprehensive Information and Referral (non 211)

Government Department or Entity

Specialized Information and Referral - Aging

Specialized Information and Referral - Disabilities

Specialized Information and Referral - Health

Specialized Information and Referral - Military

Specialized Information and Referral - Children/youth

Specialized Information and Referral - Other

United Way

Other (please specify)

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* 4. How would you describe your service area?

Statewide

More than one state

Regions or counties within a state

A single county

Other (please specify)

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* 5. Do you operate a 2-1-1 service?

Yes

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* 6. Do you operate a 9-8-8 service?

Yes

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* 7. Enter your entire I&R operating budget for the current fiscal year.

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* 8. Enter your I&R budget for base salaries/bonuses/commission/deferred compensation for the current fiscal year:

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* 9. What is the total number of full-time equivalent employees in your entire organization? (For example, if the I&R is part of a local United Way; how many employees work for the United Way)

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* 10. What is the total number of full-time equivalent I&R employees in your organization? (Please count all paid employees that support the I&R service and are included within the organization's I&R budget. In some cases, this will be the same number as in Question 3).