RTA Community Transportation Survey

Help us to serve you better! The RTA of Central Maryland, in partnership with Howard County, Anne Arundel County, the City of Laurel and Northern Prince George's County, wants your input on public transit services. Please complete the following survey to provide us with your feedback about our services and possible improvements. Your answers are anonymous. Thank you for your input! For more information, visit: www.rtacentralmdtransitplan.com

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* 1. What is your primary mode of transportation?

Car

Taxi

Walk

Bicycle

Uber/Lyft

Public transportation

A friend or family member drives

Other (please specify)

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* 2. Are you aware of the services provided by the Regional Transportation Agency (RTA)?

Yes

Please rate your overall impression of RTA’s services: (for example: positive, neutral, negative)

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* 3. Do you use any of the following public transportation services? (Please check all that apply.)

RTA

Anne Arundel County Transit

Prince George's County's TheBus

MTA Commuter Bus

MTA Local / Express Bus

MARC Train

WMATA Metrorail

WMATA Metrobus

Neighbor Ride

Vanpools or carpools

Other (please specify)

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* 4. If you do currently use public transportation services, how frequently do you use them?

5 days/week or more

3-4 days/week

1-2 days/week

Less than once a week

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* 5. Are there specific destinations you need to go to on a regular basis that transit does not serve?

Yes

If yes, please describe:

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* 6. What is your zip code?

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* 7. Do you have a driver’s license?

Yes

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* 8. Do you have a car?

Yes

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* 9. If you DO NOT currently use public transportation, please indicate why not. (If you use public transportation, please skip this question)

I prefer to drive

Need a vehicle for work/school or daily errands

Transit is not available near my home/work/school

Unaware if transit service is available

I have limited mobility that makes transit difficult to use

I do not feel safe using transit

Transit is too expensive

Transit is too confusing

Trips via transit take too much time

Transit services are unreliable

The hours of operation are too limited

Other (please specify)

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* 10. If you DO NOT currently use public transportation, what improvements would be needed for you to ride public transportation? (If you use public transportation, please skip this question)

More frequent service

Shorter travel time

Longer hours of service

Fewer transfers

Better service reliability

Improved information

Safer vehicles

Less crowded vehicles

Guaranteed ride home for emergencies/overtime

Additional park and ride facilities

Bus stop shelters

Other (please specify)

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* 11. How would you prefer to receive information about public transportation? (Please check all that apply.)

Website

Bus Stops

Brochure

Direct Mail

City/County Office

Social Media

Smartphone

Radio

Newspaper

Friends/Family

Outdoor Ads

Other (please specify)

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* 12. Did you know that you can find real-time RTA bus information on the Transit App (transitapp.com), Google Maps, and Apple Maps?

Yes

Now that you are aware of this technology, how likely are you to try this app in the next 60-days? (for example: very likely, likely, not likely)

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* 13. Please indicate your age:

17 or under

18-24

25-49

50-64

65 or above

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* 14. Are you of Hispanic or Latino origin?

Yes

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* 15. How would you classify yourself? (check all that apply)

Caucasian/White

African American/Black

Asian

American Indian/Alaska Native

Native Hawaiian/Other Pacific Islander

Prefer not to answer

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* 16. What is your employment status? You may check more than one.

Employed (Full-time)

Employed (Part-time)

Student (Full-time)

Student (part-time)

Retired

Unemployed

Other (please specify)

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* 17. What is your annual household income?

$20,000 or less

$21,000 to $40,000

$41,000 to $60,000

$61,000 to $80,000

$81,000 to $100,000

More than $100,000

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* 18. Do you speak a language other than English at home?

Yes

If Yes, what is this language? (for example Spanish, Korean, Chinese)

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* 1. What is your primary mode of transportation?

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* 2. Are you aware of the services provided by the Regional Transportation Agency (RTA)?

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* 3. Do you use any of the following public transportation services? (Please check all that apply.)

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* 4. If you do currently use public transportation services, how frequently do you use them?

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* 5. Are there specific destinations you need to go to on a regular basis that transit does not serve?

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* 6. What is your zip code?

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* 7. Do you have a driver’s license?

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* 8. Do you have a car?

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* 9. If you DO NOT currently use public transportation, please indicate why not. (If you use public transportation, please skip this question)

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* 10. If you DO NOT currently use public transportation, what improvements would be needed for you to ride public transportation? (If you use public transportation, please skip this question)

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* 11. How would you prefer to receive information about public transportation? (Please check all that apply.)

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* 12. Did you know that you can find real-time RTA bus information on the Transit App (transitapp.com), Google Maps, and Apple Maps?

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* 13. Please indicate your age:

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* 14. Are you of Hispanic or Latino origin?

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* 15. How would you classify yourself? (check all that apply)

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* 16. What is your employment status? You may check more than one.

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* 17. What is your annual household income?

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* 18. Do you speak a language other than English at home?

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* 19. Please provide any comments you may have regarding public transportation: