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* 1. Name

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* 2. Email

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* 5. Which of the following best describes your current job level?

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* 6. Which of the following best describes your department or function:

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* 7. How many employees currently work for your organization?

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* 8. In which of the following areas has your business been disrupted as a result of the pandemic?

Business Systems

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* 9. Our organization uses digital technologies and business systems to manage business operations beyond email, word processors, spreadsheets etc.

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* 10. During the pandemic our business systems were able to support:

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* 11. During the pandemic we purchased new systems or expanded on existing systems to support our business operations in the following areas:

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* 12. Our staff were further upskilled to use business systems to their full extent to drive effective and efficient business operations in the face of disruption

Digital Transformation

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* 13. To what extent do you agree/disagree with the following:

  Strongly agree Agree Neutral Disagree Strongly disagree
Prior to the pandemic we had developed a digital transformation strategy and roadmap/plan
The pandemic motivated the creation of a digital transformation strategy and roadmap

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* 14. During the pandemic our organization implemented digital initiatives aimed at:

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* 15. The need for digital transformation was identified and championed by:

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* 16. Our digital transformation objectives were related to:

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* 17. What technologies were part of your digital transformation initiatives?

Collaboration to Drive Digital Transformation

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* 18. Our organization engaged with technology vendors and service providers for support with digitization, digitalization and digital transformation activities:

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* 19. Our organization made use of flexible support options from our technology vendors and service providers:

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* 20. We have partnered with external organizations to increase access to technology, digital skills and related resources:

Digital Transformation Outcomes

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* 21. Describe your digital transformation to date:

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* 22. Through digital transformation, we have realized:

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* 23. We have developed skills training programs to enable a digital workforce

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* 24. Please select the degree to which you agree/disagree with the following statements:

  Strongly agree Agree Neutral Disagree Strongly disagree
We have been able to optimize our business models and our products/services to align with changing market needs resulting in sustained or increased revenue and profits
We deliver a streamlined and value-driven customer experience through technology and human interaction
We have redesigned processes to make the best use of people and systems in order to improve productivity and other positive outcomes
We have newly made use of data to improve on areas such as: production, customer satisfaction and increase revenue
Likelihood to Expand or Continue Digital Transformation Efforts

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* 25. Based on the digital transformation experience to date, we are now looking to:

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* 26. What are your areas of focus in the next twelve months:

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