Revenue Cycle Health Check Questionnaire

Health Check Starter Survey for Revenue Cycle Leaders

ROI’s Revenue Cycle Health Check scorecard provides healthcare leaders with an objective/rapid assessment of performance while identifying targets for deep dive, root cause assessment. Take this quick survey to get started. For questions, please contact info@roihs.com.

Question Title

1. What Revenue Cycle system(s) do you use?

Epic

Cerner Millennium

Cerner Soarian

MEDITECH

Allscripts

McKesson

NextGen

Athena

Other (please specify)

Question Title

2. Which of the following problem areas have you encountered?

Data capture during patient registration process

Ineffective third-party tools for insurance verification, medical necessity checking, etc.

Adapting patient access and financial counseling processes to meet COVID-19 needs

Charge capture issues

Medical necessity denials and insufficient documentation

Billing and collection issues

Cumbersome billing and follow-up leading to timely filing denials

Insufficient cash flow

Meeting regulatory requirements

Other (please specify)

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3. Does your registration and billing staff receive regular training and education?

Yes

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4. Do you use any of the following?

3rd Party Software for Insurance Verification

Outside Resources for Revenue Cycle Management

Additional Custom Software Solutions in Revenue Cycle

Revenue Cycle Health Check Questionnaire

Health Check Starter Survey for Revenue Cycle Leaders

Question Title

1. What Revenue Cycle system(s) do you use?

Question Title

2. Which of the following problem areas have you encountered?

Question Title

3. Does your registration and billing staff receive regular training and education?

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4. Do you use any of the following?

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5. In your opinion, on a scale of 1 to 10, 10 being world-class and 1 being the worst, how would you rate your current revenue cycle?

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6. What is your company email address? (Please note that gmail, yahoo, and other personal email addresses will not be accepted)