Agency Satisfaction Survey Please mark your choice from the answers below for each question: Question Title * 1. I am able to contact/reach a staff member when needed. Agree Neutral Disagree Question Title * 2. I feel I have made progress/improved my life by following my treatment plan. Agree Neutral Disagree Question Title * 3. I feel that staff members perform their jobs professionally. Agree Neutral Disagree Question Title * 4. The complaints/grievances process has been explained to me, and I know how to contact the Client Rights Advocate. Agree Neutral Disagree Question Title * 5. CSS staff believe in recovery and encourage me to learn, grow and change - helping me to move toward recovery. Agree Neutral Disagree Question Title * 6. I am able to get to and from the agency easily. Agree Neutral Disagree Question Title * 7. How old are you? Under 18 18-24 25-34 35-44 45-54 55-64 65+ Question Title * 8. Are you of Spanish, Hispanic or Latino origin or descent? Yes No Question Title * 9. Please indicate your gender: Male Female Transgender (Male to Female) Transgender (Female to Male) Gender Non- Conforming/ Non-Binary I prefer not to answer Other (please specify) Question Title * 10. Race: Please mark one or all that you consider yourself to be: Alaskan Native/American Indian Asian Black/African American Native Hawaiian/Pacific Islander White/Caucasian I prefer not to answer None of the above, (please specify) Question Title * 11. What is your sexual orientation? Straight/Heterosexual Gay or Lesbian Bisexual Queer Pansexual Questioning Asexual I prefer not to answer None of the above, please specify Question Title * 12. Is there anything you would change about CSS to make it better? Done