Below are the selection of businesses nominated by the public. It's your opportunity to make your voice heard! Show your support by voting for the business that delivers the most outstanding customer experience in our Singleton LGA.

*Vote for the business that has provided the most outstanding customer experience.(Required.)

Amelia Rose Skin & Beauty
Amelia Rose Skin & Beauty consistently delivers an exceptional customer experience. Michelle goes above and beyond to make every client feel comfortable, welcomed, and genuinely cared for. Her attention to detail, professionalism, and passion for helping people feel confident in themselves is obvious from the moment you walk through the door. She takes the time to listen to her clients and tailor treatments to suit each individual, creating a personal experience rather than just another appointment. It’s clear she truly cares about the people she works with, and that level of service keeps clients coming back and recommending her to others. Businesses like Amelia Rose Skin & Beauty are what great customer service is all about — authentic care, high standards, and consistently going the extra mile.

Blooms the Chemist
Blooms The Chemist in Singleton consistently delivers outstanding customer service built on genuine care and connection. From the moment you walk through the door, the team is welcoming, approachable and attentive. They take the time to listen, understand your needs and provide thoughtful support. What truly sets them apart is that they remember you, your story, your health journey and your concerns. In an environment where healthcare can feel clinical or rushed, Blooms creates a space that feels personal and supportive. Customers are not just transactions; they are individuals treated with respect and compassion. The team demonstrates professionalism while maintaining warmth, ensuring every visit feels comfortable and reassuring. Whether offering advice, answering questions or simply providing a friendly greeting, they consistently go above and beyond. Blooms The Chemist is a valued part of the Singleton community, delivering service that is knowledgeable, caring and deeply customer-focused, making them highly deserving of recognition for Outstanding Customer Service.

Cervoz Cafe & Catering
Outstanding Customer Service, i have never had a bad experience there, and all the girls and Luke are lovely with great customer service

Challenge Community Services
A small disability support company that is highly respected within the community for providing compassionate, reliable, and person-centred care. Their team consistently supports individuals to maintain independence, build confidence, and engage with the community. Through their dedication, kindness, and high standard of support, they make a positive and meaningful difference in the lives of the people they assist and their families.

Focused Driver Training
Josh, owner of Focused Driver Training, deserves an Outstanding Customer Service Award for his unwavering commitment to supporting young learner drivers. His calm, patient approach helps students build confidence behind the wheel, while his focus on safety and real-world driving skills prepares them for lifelong responsible driving. Josh consistently goes above and beyond to ensure every student feels supported, capable, and well-prepared, making a lasting positive impact on both learners and their families. Josh truly deserves this award because he doesn’t just teach young people how to drive — he builds their confidence and belief in themselves. His patience, encouragement, and genuine care make nervous learners feel safe and supported. He celebrates their progress, guides them through challenges, and prepares them not just to pass a test, but to become responsible drivers for life. The difference he makes in young people’s lives is something truly special.

Hollydene Estate Wines and Vines Restaurant
Hollydene Estate Wines is a premium working vineyard and wine producer incorporating a multi-award-winning restaurant and stunning cellar door. Situated on one of the Hunter’s oldest vineyards at Arrowfield, it produces wines from some of the region’s oldest vines. The restaurant and cellar door were opened in 2014 after extensive refurbishment by the Williams family and provide the perfect stopping off point between Sydney and the Central West. A unique venue in the Upper Hunter, Hollydene Estate caters for a variety of events from simple wine tasting flights and lunches, through to business meetings, garden parties and weddings.
This estate is a very important destination location in the upper hunter, great food, service and wine, people come from all over and we won best restaurant in a winery in NSW in 2025 at the restaurant and catering awards

HSV Heaven
HSV Heaven consistently delivers an exceptional customer experience that sets them apart within the Singleton business community. From the first point of contact, customers are met with professionalism, honesty, and genuine care. The team takes the time to listen, understand individual needs, and provide clear, trustworthy advice, ensuring every client feels respected and supported. Their workshop environment reflects the same high standard — organised, welcoming, and focused on delivering quality workmanship with integrity. Customers frequently comment on the team’s friendliness, transparency, and willingness to explain processes in a way that builds trust and long‑term relationships. HSV Heaven is more than an automotive service provider; they are a valued part of the Singleton community. Their reliability, consistency, and genuine passion for helping people create an experience that leaves customers feeling appreciated and well cared for. This dedication to exceptional service embodies the true spirit of the Outstanding Customer Experience award.

LCA Off Grid
We needed work done to our 4WD & Van. Laz at LCA Off Grid did all the work we needed plus more. Laz made a reversing camera to fit into the woza connection for our caravan so we could use the same screen fitted in our 4WD, something that no one else has been able to do. We wanted extra cameras on the van & the company that supplied the cameras said we had to have 2 woza cables, Laz was able to rewire the cameras to make them all go into one woza cable. Laz has set up motion sensors with flood lights on our van so if we have an uninvited visitor, the area is lit up to help keep us safe. We have been taking our 4WD & van to LCA for different bits of work for 2 years now. Laz & Kim at LCA have been only a phone call away if we run into any problems & helped us troubleshoot on the road or set us up with an appointment to bring the vehicle in for any work needed. Extraordinary experience that has complemented our traveling around Australia.

Neilson and Co Legal
As a client of Neilson & Co Legal, I would like to recognise the incredible service provided by Louise and Jo. From the very first interaction, they created an environment where I felt comfortable, supported, and confident that my matter was in capable hands. Louise brings an exceptional level of knowledge and leadership to the firm, but what really stands out is her ability to connect with people. She explains complex legal issues in a way that is easy to understand and always takes the time to make sure clients feel informed and supported in their decisions. Jo is equally amazing and plays such an important role in making sure everything runs smoothly. She is organised, approachable, and always willing to help. Her communication is clear and timely, and she goes out of her way to ensure clients feel looked after throughout the entire process. Together, Louise and Jo make an incredible team. They combine professionalism with genuine care for their clients, and it shows in every interaction. Their dedication to providing a positive experience, along with their commitment to helping people through important life moments, is what makes Neilson & Co Legal stand out. For their knowledge, compassion, and the way they consistently put clients first, I believe Louise and Jo truly deserve recognition for outstanding customer experience.

Pure Joy Beauty
Maddie is a highly professional Lash & Brow tech who ensures a strong sense of inclusivity and belonging to her workplace for her clients. She’s welcoming & warm and is willing to listen and work with clients to help meet their beauty needs. Maddy has helped lots of locals feel safe, welcome and beautiful with each appointment.

Renue Wellness
For the kind caring attitude and service you get when you are at the Renue Wellness Studio with exceptional customer focus and assistance for your particular needs.

Singleton Heights Bakery
Singleton Heights Bakery is a true community staple, consistently delivering exceptional customer service with warmth and reliability. More than just a bakery, it is a welcoming space where locals are greeted by name, orders are remembered, and every customer interaction feels personal. The team demonstrates genuine care, efficiency and friendliness, even during busy periods. Outstanding customer service is about more than a transaction, it is about creating a positive moment in someone’s day. Singleton Heights Bakery achieves this daily through attentive staff, approachable service and a strong connection to the community they serve. Their reputation has been built through consistency, kindness and professionalism, making them a deserving recipient of recognition in the People’s Choice category.

Singleton Neighbourhood Centre
The team at the Neighbourhood Centre are all very welcoming and eager to ensure they assist in the best way possible. I have had to use this service and I was feeling very embarressed and i felt undignified but the Team was so supportive and ensured that i felt safe and that i was deserving of the needed support.

Star Club Equestrian Program
This business provides one of the only activity within Singleton LGA for people with a disability. They are kind, understanding and make people feel welcome. They have changed lives, building confidence, skills. They advocate for inclusion non-stop. They engage with individuals and the community. Nothing is a problem to them and they always advocate for inclusion within Singleton.

The Grove Hunter Valley
The Grove Hunter Valley Coffee consistently delivers an exceptional customer experience that goes far beyond serving great coffee. Their presence every Sunday morning has become a cherished ritual for locals and visitors alike, transforming a simple coffee run into a vibrant community gathering. By bringing premium, locally roasted coffee to Baileys Union Park, The Grove has helped bring the park to life. Their warm, welcoming service creates an inviting atmosphere where families, friends, and visitors come together to connect, relax, and enjoy the start of their day. The team’s genuine friendliness and passion for quality are evident in every interaction, making each customer feel valued and appreciated. What truly sets The Grove apart is their ability to create a sense of community. They don’t just serve coffee — they create an experience. Their consistency, professionalism, and dedication to excellence have made Sunday mornings at Baileys Union Park something special. For their outstanding service, community spirit, and commitment to quality, The Grove Hunter Valley Coffee is truly deserving of recognition for exceptional customer experience.
Exceptional customer service on every visit and creating a great community!

The Studio Beauty Clinic
Anna never fails to make me feel sort of amazing! She provides such a comfortable space and is always so welcoming. Not only that, she is an inspiration to own a business and be a parent! Anna deserves to be recognised for her amazing work and dedication to her clients.
With more than 14 years of experience, Paige Lockwood is part of a team of highly trained professionals delivering a personalised approach to every client, tailoring each treatment to meet individual needs and preferences. Paige's focus is a results‑driven services, combined with a commitment to building long‑lasting client relationships, has earned her a reputation for excellence. She offers a relaxing, peaceful environment where clients can unwind and enjoy the highest standard of beauty therapy provided by her. Paige created the clinic as a sanctuary — a place where clients can escape the demands of everyday life and experience premium beauty treatments in the heart of Singleton, NSW. Paige Lockwood, born, raised, and educated in Singleton, is a proud part‑owner and operator of the clinic. Known for her professionalism, warmth, and genuine care, Paige provides a friendly and personalised approach to every treatment. She is a dedicated, honest, and enthusiastic business owner who takes pride in delivering outstanding customer service. By truly listening to her clients’ needs and making each person feel valued, Paige ensures every visit is a positive, memorable experience. Clients continually return to Paige because they feel connected. Trust, loyalty, and genuine rapport are central to the experience provided by Paige.

Wild Moon Collective
Awesome experience, Penny is adorable and at it was something different to do. Loved it

Wine Country Lavender
Their high standards in hospitality puts them at the top of my list as they truly strive to make every guest’s stay a truly remarkable one. Wine Country Lavender also offer an growing range of lavender products that are hand made on the farm from their own lavender. This business is constantly growing and pushing forward not just their business, but also the Singleton community.