Customer Feedback Survey

We are interested in your experience of our service.
Please completing this to help us understand your level of satisfaction with our immunisation service.
Your feedback will be used to improve our service.

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* 1. How did you find out about the Latrobe City Council Immunisation Service?

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* 2. Which venue did you attend?

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* 3. Why did you attend the Latrobe City Council Immunisation Service (select all that apply)

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* 4. How satisfied were you with the level of customer service provided by the administrative staff?

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* 5. Do you have any comments about the service provided by the administrative staff?

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* 6. How satisfied were you with the level of customer service provided to you by the nursing staff administering the vaccine?

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* 7. Do you have any comments about the service provided by the nursing staff?

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* 8. How satisfied were you with the time it took to be seen by a nurse?

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* 9. Do you have any additional comments, feedback or suggestions about the immunisation service?

Thank you for taking the time to complete our survey. 
Your contribution and feedback is valued and your responses will be kept confidential.

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* 10. If you would like to discuss any aspects of this survey of immunisation service, please provide your details below and we will call you.

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