IndyGo is increasing transit service in the fall by adding service later into the evening, running every route 7 days a week, and opening the first rapid route. These improvements will help to get you where you need to go reliably and more frequently.

There is also an update in the fares themselves. IndyGo is adding options to use your cell phone to pay, buy fare tickets at a ticket vending machine, and with a reloadable card that can be purchased over the phone, at the Transit Center, at ticket vending machines, or online.

The week, 10 trip, and 31 day passes will no longer be available.

Instead, IndyGo is proposing to offer FREE 2-hour transfers and introduce FARE CAPPING.

Fare Capping means that there is a limit the rider has to pay each day and week for trips. After riding 2 times in 1 day ($4), the rest of your trips that day are free.

After riding 9 times in 7 days ($15.75), the rest of your trips that week are free.

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* 1. If there were more ways to buy and pay to ride IndyGo, would you be interested in learning more?

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* 2. If you could pay to ride the bus using your cell phone, would that be a convenient option?

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* 3. If you could use a reloadable card to pay and ride IndyGo, would that be convenient?

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* 4. IndyGo is considering offering 2 hours of free transfers. Is this something you support?

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* 5. Fare capping means that after you ride 2 times in one day OR 9 times in one week, you don’t have to pay any more. Is this something you support?

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* 6. Today 20,828 people (12,878 minorities and 7,951 non-minorities) have easy access to IndyGo’s paper passes because only a few places sell them. IndyGo is evaluating two options to increase access to fare cards. In compliance with local and federal non-discrimination policies, IndyGo is seeking public input regarding access to the new fare system for minority and non-minority populations.

Option 1 is the installation of 12 additional Ticket Vending Machines (TVMs) along bus routes in areas with high minority populations. Option 2 is a partnership of 398 retail stores (ex: Walgreens, CVS, grocery stores) in Marion County for the sale of cards and reload capability.

Option 1 (TVMs) provides access for 203,699 people (101,399 minorities and 102,289 non-minorities). Option 1 offers nearly equal access when comparing minority and non-minority populations.

Option 2 (Retail network) provides access for 506,629 people (236,271 minorities and 270,364 non-minorities). Option 2 offers more access for both minority and non-minority populations; however, compared to Option 1, the gap between minority and non-minority populations is greater under Option 2.  

Both options greatly improve access for minorities and non-minorities. Due to budgetary limitations, IndyGo cannot implement both options. IndyGo staff is recommending Option 2.

How supportive are you of 398 retail locations (Option 2) where you could purchase a new card, or reload an existing card, which would offer 302,947 more people (134,872 more minorities and 168,075 more non-minorities)?

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* 7. Additional Comments: 

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* 8. To leave your contact information:

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