Chesterfield Township Library invites you to complete this survey so we can learn more about your experiences with our services, programs, staff, and facilities. The library is engaged in a strategic planning process and your responses will help inform our future plans. Even if you do not have a library card or have not visited the library recently, your responses are important for future planning purposes.  

All responses are strictly confidential and no information will be shared that identifies respondents. The survey report will be used to inform future collections, services, programs, and spaces.

If you have any questions about this survey or would like assistance in responding, please contact Eric Magness-Eubank, emagnesseubank@chelibrary.org, 586-598-4900

This survey should take you about 8 minutes to complete (but feel free to take as much time as you need). Please be sure to review each question (even if you do not respond) and click DONE at the end to submit your responses. 

Thank you for your time!

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* 1. Do you have a Chesterfield Township Library card?

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* 2. If you do not have a Chesterfield Township Library card or do not use the library, please indicate the reason below.  (Check all that apply.)

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* 3. If you frequently use another public library in the area, please indicate which library and what you like about that library.

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* 4. What would make it easier for you to use the Chesterfield Township Library more often?

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* 5. How satisfied are you with the Chesterfield Township Library overall?

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* 6. Please rate how satisfied you are overall with the following aspects of the library.

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Selection in the library's collections
Ease of access to library collections
Library facility
Atmosphere in the library
Customer service
Technology available at the library
Library website
Library events
How well my culture and/or interests are represented in the library's collections
How well my culture and/or interests are represented in the library's events

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* 7. For any items that you clicked dissatisfied or very dissatisfied, what can the library do to increase your satisfaction?

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* 8. Please rate the following library services, collections, programs, and spaces in terms of their value to you and your family.

  Very valuable Valuable Slightly valuable Not valuable at all Not aware this was available at the library
Physical materials to check out
Digital materials to download
Use of a computer or printer
Getting help from staff
Using the library's free WiFi
Making copies or sending a scan to email
Attending events
Library of Things to check out (movie screen, telescope, board games)
Working, studying, or reading (in the library)
Alternate delivery methods (books by mail, curbside delivery, after hours lockers)
Use of a meeting room

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* 9. Where do you learn about what is going on at the library? (Check all that apply.)

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* 10. Besides the library, what are other ways that you get news about the community? 

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* 11. We are thinking about where to focus our resources over the next several years.  Please rate the items below based on your level of interest for you or your family.

  Very interested Interested Slightly interested Not at all interested Not aware this was available at the library 
Print Books
Digital and streaming collections of eBooks, downloadable audiobooks, movies, and TV shows (Hoopla, Libby, cloudLibrary)
Library of Things Collection (games, craft tools, kits, instruments, tech items)
DVDs and Blu-rays
Magazines/Newspapers
Increasing outreach and partnerships with community organizations
Technology for use in the library
Sensory friendly events
Events for seniors (age 60+)
Events for adults (age 30-59)
Events for young adults (age 19-29)
Events for teens (age 12-18)
Events for children (age 6-11)
Events for pre-K children (birth to age 5)
Events for families (all ages)
Events for homeschoolers

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* 12. What types of new items would you like to see included in the Library of Things, (e.g. telescope, metal detector, board games)?

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* 13. Considering future programs for library patrons, what topics of programming would you attend at the library? (Check all that apply.)

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* 14. The library is exploring options to address its building/facility needs while considering ease of access for visitors.  Please indicate the ease of access for you and your family for each of the following options:

  Very easy to access Easy to access Neither easy nor difficult to access Difficult to access Very difficult to access
A new facility on library-owned property at the intersection of 21 Mile and Sugarbush Road
A relocation to a school-owned property on Sugarbush Road
Continuing operations from the current leased library building in the industrial park near the intersection of 23 Mile Rd. and Gratiot Avenue

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* 15. How could the library's facility better meet the needs of the community? What could the library building include that would be of use or interest to you and your family?

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* 16. The library is considering the introduction of a bookmobile service, which would involve making service stops in various neighborhoods. Please indicate your level of interest in the addition of a bookmobile service:

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* 17. Where do you like to spend your free time in the community? 

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* 18. Are there any needs that you believe are being unmet in the community? How could the library help address these needs?

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* 19. Please choose all statements below that describe you. (Check all that apply.)

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* 20. What is your age?  (Optional)

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* 21. What languages are spoken in your home?  Please check all that apply.  (Optional)

If you are satisfied with your responses, click DONE below to submit your survey.

If you have any additional questions or feedback, Eric Magness-Eubank, emagnesseubank@chelibrary.org, 586-598-4900.

Thank you for your responses.
 
 100% of survey complete.

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