* 1. Do you have a loan on floating interest rate or a mortgage from an Indian Bank / NBFC?

* 2. Have you availed of the loan prior to 2007?

* 3. If Yes, were you switched from BPLR (Benchmark Prime Lending Rate) system applied to floating rate loans, to the base rate calculation after 1 October 2011 based on Reserve Bank rules?

* 4. Did your bank / lender inform you about the option to switch and reduce your interest rate?

* 5. Has the change in interest rates - increase or decrease, happened smoothly in case of your loan?

* 6. Are you aware that from 1 April 2016, the RBI has changed the rules, again without any discussion with borrowers and allowed banks to link loans to their marginal cost of funds based lending rate (MCLR)?

* 7. Have you switched your loan after April 2016 to MCLR?

* 8. Were you charged a fee to switch to a lower interest rate?

* 9. Do you have any concerns/ feedback about how your floating rate is being handled by your lender?

* 10. Please provide us with your name, email, address, contact number and lender’s name if you would like to be contacted for any collective action we initiate in this regard

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