Dear Participant,

Thank you for taking the time to participate in our survey on the Public Service Transformation Programme. This survey aims to gather public feedback on the effectiveness of the Public Service Transformation Programme (PSTP) in improving service delivery, efficiency, and overall public sector performance.

Your input is crucial in helping us shape future improvements. We therefore ask that you answer the questions honestly and based on your experiences. Your responses will remain confidential and will be used solely for monitoring and evaluation purposes.

The survey will take approximately 5-10 minutes to complete. Your honest feedback will help improve public service delivery and ensure that transformation efforts meet the needs of the public.

We appreciate your participation and thank you for your time and effort in providing this valuable feedback. We are working daily toward our mission of having a World-Class Public Service.

Let’s get started!

T