Welcome to ICHD's Customer Satisfaction Survey!

Ingham County Health Department is committed to assuring quality programs and service to the community.  Your feedback is valuable and helps shape our programs to better achieve our mission.  Thank you for taking the time to assist us. 

If you would like to speak to someone about your experience, please call us at 517-887-4311.

* 1. What program did you receive service or receive information from?

* 2. Please rate us on the following:

  Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
I was treated with courtesy and respect by the staff.
I received the services or information I needed.
The information I was given was clear and easy to understand.
Staff were professional, knowledgeable, and competent.
Services and information were received in a timely manner.
Overall I am pleased with the customer service I received today.

* 3. How did you find out about the Health Department's services?

* 4. Age

* 5. Race/Ethnicity (please check all that apply)

* 6. Gender

* 7. What language do you speak at home?

* 8. Please share with us any additional Comments, Questions or Concerns: