Skip to content

Draft Heating and Energy Safety Policy

ACHA are currently reviewing our Heating and Energy Safety Policy and we would really value your views on the draft Policy.

Your feedback helps us understand what works well and where we can make improvements, ensuring the final policy reflects the needs and priorities of our customers.

You can also view the full draft policy by clicking the following link: https://www.acha.co.uk/get-involved-surveys/

If you would prefer a hard copy, please do not hesitate to make contact with us on 0800 028 2755 and we will be happy to provide one.

Your response is important to us and all feedback will be carefully considered as part of the development of the final Heating and Energy Safety Policy.
1.Would you find it helpful to have a servicing dashboard that allows you to track the progress of heating and energy safety appointments?
2.Do you think introducing shorter appointment time slots would improve your experience of the service?
3.Do you think there is anything else that should be included in the Heating and Energy Safety Policy?
4.Do you have any additional comments or suggestions regarding Heating and Energy Safety Policy?
5.Thank you for taking the time to complete this survey.
Please complete your contact details (leave blank if preferred)